Key Account Manager

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Take ownership of the integrated strategy and enhance measurable business performance for key Integrated Delivery Networks, regional health systems, and strategic hospital accounts.

• Convert the structure, priorities, and decision-making processes of each system into targeted account plans.

• Enhance stakeholder relationships while addressing access and implementation challenges.

• Promote appropriate utilization and growth of NUZYRA in line with approved labeling.

• Collaborate with the Regional Business Director to identify and prioritize key strategic accounts.

• Create and sustain differentiated account plans for systems and affiliated hospitals that include measurable goals, milestones, responsibilities, timelines, and resource requirements.

• Lead account matrix teams through influence and align sales and cross-functional partners.

• Forge relationships with executive, clinical, pharmacy, quality, antimicrobial stewardship, operational, and economic stakeholders.

• Tackle complexities related to formulary, contracting, reimbursement, distribution, clinical pathways, order sets, and workflows.

• Drive measurable NUZYRA utilization and growth at the system level across priority accounts.

• Leverage account, market, utilization, and performance data to uncover opportunities and track progress.

• Share insights, replicable strategies, and lessons learned with regional and national Key Account Management teams.

• Achieve results in accordance with company policies, laws, regulations, and promotional guidelines.

• Ensure timely and accurate documentation of account activities, decisions, and progress.

⛳️ Requirements

• A bachelor's degree is required.

• At least 8+ years of progressive experience in the pharmaceutical or biopharmaceutical commercial sector, with significant experience in hospital, institutional, or health-system markets.

• A proven track record of pharmaceutical sales performance that is documented and measurable.

• Experience in developing and executing complex IDN or health-system account strategies with tangible business results.

• Ability to distill complex account, market, stakeholder, clinical, and commercial information into coherent strategies and measurable objectives.

• Proficiency in collaborating and influencing effectively within a matrixed organization.

• Strong skills in strategic planning, business judgment, problem-solving, negotiation, facilitation, organization, and project management.

• Outstanding verbal, written, presentation, and executive communication capabilities.

• Ability to comprehend, articulate, and effectively communicate complex clinical and scientific information.

• Experience with CRM systems, market analytics, and account analytics.

• A commitment to ethical decision-making, compliance, customer focus, and personal accountability.

• A valid driver's license and the ability to meet applicable company driving requirements.

• Familiarity with Microsoft Office Suite, Definitive Health, and CRM platforms; experience with Veeva is preferred.

• Willingness and capability to travel up to 80%, including overnight travel.

• Preferred: experience in leading through influence and facilitating cross-functional or matrix account teams.

• Preferred: experience engaging with senior health-system executives, clinical, pharmacy, quality, antimicrobial stewardship, operational, or economic decision-makers.

• Preferred: experience with hospital formulary, contracting, access, protocol, pathway, and implementation processes.

• Preferred: experience in infectious disease, institutional antibiotics, hospital medicine, critical care, emergency medicine, or a closely related hospital therapeutic area.

🏝️ Benefits

• Remote, field-based work arrangement.

• Up to 80% travel, including overnight stays.

• Exempt position.