Key Account Manager

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Take ownership of the integrated strategy while driving measurable business performance for key Integrated Delivery Networks, regional health systems, and strategic hospital accounts.

• Convert each system's structure, priorities, and decision-making processes into targeted account plans.

• Enhance relationships with key stakeholders, mitigate access and implementation challenges, and promote appropriate utilization and growth of NUZYRA in line with approved labeling.

• Guide hospital sales representatives and cross-functional partners through influence, ensuring alignment around priorities and responsibilities.

• Collaborate with the Regional Business Director to identify and prioritize strategic accounts.

• Create and sustain differentiated account plans for systems and affiliated hospitals that include measurable goals, milestones, owners, timelines, and resource requirements.

• Lead account matrix teams and coordinate efforts among sales, Field Reimbursement, Market Access, and other internal resources.

• Establish relationships with executive, clinical, pharmacy, quality, antimicrobial stewardship, operational, and economic stakeholders.

• Tackle formulary, contracting, reimbursement, distribution, clinical pathway, order-set, and workflow challenges while adhering to company policies.

• Leverage account, market, utilization, and performance data to identify opportunities, track progress, refine strategies, and prioritize resources.

• Support regional initiatives and disseminate insights, repeatable methods, and lessons learned across the regional and national KAM organization.

• Ensure compliant, timely, and accurate documentation of account activities, decisions, and progress.

⛳️ Requirements

• A bachelor's degree is required.

• At least 8+ years of progressive experience in the pharmaceutical or biopharmaceutical commercial sector, including substantial experience in hospital, institutional, or health-system markets, along with a documented history of pharmaceutical sales success, is required.

• Proven personal ownership in the strategy for complex IDN or health-system accounts, including the development and implementation of account plans that yielded measurable business outcomes.

• Demonstrated capability to synthesize intricate accounts, market dynamics, stakeholder interactions, clinical, and commercial information into a clear strategy, prioritized action plan, and measurable objectives.

• Proven ability to collaborate and influence effectively within a matrix organization, independently establish accountability, manage conflicts, and maintain productive working relationships.

• Strong skills in strategic planning, business judgment, problem-solving, negotiation, facilitation, organization, and project management.

• Excellent verbal, written, presentation, and executive communication abilities, including the capacity to clearly and credibly convey complex information.

• Proven ability to comprehend, articulate, and effectively communicate intricate clinical and scientific information.

• Experience with CRM systems, market, and account analytics to support the prioritization, planning, and execution of account strategies.

• Demonstrated commitment to ethical decision-making, compliance, customer focus, and high standards of personal accountability.

• A valid driver's license and the ability to meet applicable Company driving requirements.

• Proficiency in Microsoft Office Suite and Definitive Health; familiarity with CRM platforms; Veeva experience is preferred.

• Willingness to travel up to 80%, including overnight trips.

• Must reside within practical travel distance to the assigned region, with easy access to a major airport and the ability to efficiently reach priority markets.

🏝️ Benefits

• Comprehensive health and wellness plans.

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Flexible work arrangements.