Key Account Manager

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Provide strategic sales direction and communication plans for a key Amcor account.

• Safeguard existing business while acquiring new opportunities.

• Implement business and marketing strategies tailored for the assigned account.

• Foster growth in share-of-wallet and enhance account profitability.

• Execute account strategies to sustain wallet share and profitability.

• Navigate account complexities and customer requirements while anticipating future needs.

• Assist in critical business negotiations and influence decisions and actions.

• Utilize knowledge of Amcor products, the packaging sector, and competitive landscapes.

• Achieve sales targets and ensure profitable growth year-over-year for the designated territory.

• Cultivate trusted relationships with customers and engage in proactive, complex discussions.

• Establish collaborative partnerships across leadership, marketing, R&D, and other internal and external stakeholders.

• Facilitate commercialization and onboarding processes.

• Ensure compliance with contractual obligations, inventory management, quality, and service KPIs.

• Network with industry influencers, co-packers, machinery suppliers, OEMs, and industry associations.

• Coordinate efforts among Sales Management, R&D, Marketing, and Field Service for validation and customer trials.

• Manage accounts receivable with support from the credit department.

• Identify initiatives to address strategic unmet customer needs.

• Collaborate cross-functionally on technology, product management, and the implementation of commercial strategies.

• Report on sales and marketing performance for monthly management reviews.

• Enhance forecast accuracy.

• Share competitive insights, marketing strategies, pricing frameworks, and product performance details.

• Oversee account planning, pipeline management, profitability enhancements, and churn management using the CRM tool.

⛳️ Requirements

• Bachelor’s Degree.

• Over 5 years of relevant experience in technical sales and general management, ideally in the packaging industry.

• Experience in a large-scale business-to-business environment.

• Demonstrated success in driving sales growth and profitability.

• Proficiency in negotiations.

• Understanding of pricing and profitability concepts.

• Ability to thrive in a fast-paced environment, prioritizing tasks and critical deliverables.

• Solution-oriented mindset.

• Results-driven attitude.

• Strong project management capabilities, with the ability to delegate and achieve significant outcomes.

• Business and financial acumen, including a solid understanding of P&Ls and crafting customer proposals.

• Ability to simplify complex situations, build relationships, and clearly communicate customer proposals, needs, and strategies to internal stakeholders.

• Willingness to travel domestically and internationally up to 60% of the time.

🏝️ Benefits

• Medical, dental, and vision insurance options.

• Flexible time off, starting at 80 hours of paid time off per year for full-time salaried employees.

• Company-paid holidays beginning with 8 days per year, subject to variation by location.

• Wellbeing program and Employee Assistance Program.

• Health Savings Account and Flexible Spending Account options.

• Life insurance, AD&D, short-term and long-term disability coverage, and optional benefits.

• Paid Parental Leave.

• Retirement Savings Plan with company matching.

• Tuition Reimbursement (subject to approval).

• Discretionary annual bonus program (initial eligibility based on hire date).

• Management Incentive Plan and Sales Incentive Plan, which is an annual bonus program linked to business and individual performance.

• Geographic differential may be applied based on work location.