Key Account Manager

This is a fully remote position, open to applicants in Croatia.

📋 Description

• Implement brand strategies and tactics in the field.

• Oversee sales performance, manage assigned territory, and target accounts.

• Cultivate strong customer relationships and address stakeholder needs.

• Comprehend key account requirements, expectations, opportunities, threats, and competitor practices.

• Record and disseminate account insights internally.

• Identify and communicate cross-functional impacts of expected account changes to brand teams.

• Create solutions for claims or specific issues raised by key accounts.

• Establish trusted and strategic relationships with stakeholders.

• Anticipate access challenges and align with key account agendas, plans, and objectives.

• Formulate key account strategies and engagement plans.

• Develop mutually beneficial projects and formalize them in Key Account Plans.

• Achieve sales performance, brand KPIs, financial targets, and marketing goals.

• Maintain consistent sales call frequencies and professional public visits as per plan.

• Identify areas for personal development and growth.

• Cover 50% of Croatia across Gastroenterology and Dermatology therapeutic areas.

⛳️ Requirements

• Proficiency in English, both written and spoken.

• Strong command of the local language.

• University degree in a relevant discipline: doctor, pharmacist, dentist, veterinarian, biologist, or nutritionist.

• Demonstrated success in sales.

• Excellent presentation skills.

• Comprehensive scientific, therapeutic, product, and competitive knowledge.

• Strong business acumen.

• Proficient in utilizing business tools.

• Capable of strategic and critical thinking.

• Ability to recognize customer styles/behaviors and adapt the selling approach accordingly.

• Effective operation within a matrix environment.

• Proven sales performance in the relevant therapeutic areas is preferred.

• Experience in the commercial pharmaceutical industry, particularly in physician/account-based selling, is preferred.

🏝️ Benefits

• Option for remote work.

• Equal opportunity employer.

• Commitment to integrity, innovation, transforming lives, and community service.