Junior Support Analyst – Digital Payroll

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Deliver technical assistance to users of the digital payroll platform.

• Diagnose and resolve technical challenges associated with digital payroll.

• Interact with customers to comprehend their requirements and offer tailored support.

• Log and communicate technical incidents to the development team.

⛳️ Requirements

• Familiarity with payroll systems.

• Background in technical support or customer service.

• Excellent communication and collaboration skills.

• Proficient in efficiently and proactively addressing problems.

🏝️ Benefits

• Meal or food allowance of BRL 45.00 per business day (Sólides Benefits Card).

• Public transportation or fuel reimbursement.

• Unimed health insurance with copayments and no monthly premium.

• OdontoPrev dental insurance with a fixed monthly premium of BRL 21.91.

• Therapy: Collaboration with Psicologia Viva – 3 complimentary sessions per month.

• Online courses available on topics from Gastronomy to postgraduate programs (Qualifica).

• Access to all courses provided by Escola de Pessoas.

• Remote work allowance of BRL 60.00 (Sólides Benefits Card).

• On-site facilities, including manicures, nutritious snacks, and more.

• Day off during your birthday month.

• TotalPass.

• Childcare subsidy for parents with children up to 3 years old.

• Special assistance for dependents, extended to parents as well.

• Payssego (salary advance).

• Partnership with Ânima ecosystem (discounts on undergraduate and postgraduate courses at participating institutions).

• Collaborations with OnHappy and SESC.

• Annual bonus.

• Highly adaptable dress code.

• Guapeco pet health insurance.