Junior Operations Coordinator, Portuguese-Speaking

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the complete process of car transport, from pickup to delivery, collaborating with dealers, compounds, drivers, and carriers.

• Monitor ongoing transports and address any delays or issues that arise.

• Engage with customers in both English and Portuguese, providing them with timely updates.

• Ensure seamless handovers by keeping carriers, customers, and partners aligned.

• Maintain accurate and current order and transport data.

• Deliver a premium, dependable customer experience.

• Offer ad hoc assistance to the broader operations team.

• Collaborate closely with a seasoned Operations Coordinator.

⛳️ Requirements

• Proficient in both spoken and written English, with fluency in Portuguese.

• Located in Africa or Europe, within 2 hours of CET.

• Available to work during CET hours, split between morning and afternoon.

• Confident in phone communication and comfortable spending a significant portion of the day on calls.

• An organized multitasker with a keen eye for detail, able to remain calm under pressure.

• Proactive and hands-on approach.

• High energy and dedicated, thriving in a fast-paced startup environment.

• Willingness to take on additional responsibilities as the company expands.

• English version of CV is required.

• Preferred: experience in customer support or sales roles.

• Preferred: background in hands-on coordination positions such as travel and booking, administration, or client relations.

🏝️ Benefits

• Stable employment.

• Competitive compensation.

• Opportunities for career growth.

• Access to a network of over 25,000 marketing professionals.

• Professional development opportunities.

• Supportive remote work culture.