Junior IT Administrator

This is a fully remote position, open to applicants in Europe.

📋 Description

• Manage the provisioning and de-provisioning of accounts across the SaaS platforms for all new hires and departing employees.

• Oversee the entire device lifecycle, which includes hardware procurement, MDM enrollment, international logistics, maintenance, and responsible recycling.

• Implement endpoint security policies, such as disk encryption, activation lock, and compliance checks for devices.

• Keep precise, audit-ready access records and address any discrepancies in serial numbers, license counts, and access logs.

• Conduct comprehensive offboarding by revoking system access and organizing the retrieval of hardware.

• Handle vendor relationships and contracts related to IT services and hardware insurance.

• Review invoices and project future service needs.

• Provide support to employees across different time zones regarding IT issues, hardware requirements, and access requests.

• Collaborate with the Head of Security and the People Operations team.

⛳️ Requirements

• 0–2 years of experience in IT support, IT operations, systems administration, or a technical helpdesk position.

• Proficient in using device management tools and the Google Workspace admin console, including user and group management.

• Basic understanding of endpoint security principles, including disk encryption, activation lock, and compliance policies for devices.

• Strong attention to detail regarding serial numbers, license counts, and access logs.

• Excellent written communication skills in English and the ability to coordinate effectively across time zones.

• Capability to manage multiple concurrent tickets and threads while staying organized and self-motivated.

• Practical experience with an MDM platform such as Jamf, Kandji, Fleet, or Intune.

• Familiarity with SOC 2 or ISO 27001-style access review and audit processes.

• Basic scripting skills for automating repetitive provisioning or reporting tasks.

• Experience working in a high-growth startup environment.

🏝️ Benefits

• Meaningful equity participation.

• Flexible, remote-first work environment.

• €60/month phone & internet allowance.

• Location-specific benefits.

• Collaborative, fast-paced team culture with a builder mindset.

• Clear opportunities for career growth and development.

• Direct access to founders and leadership.