Atencion al Cliente, Soporte Tecnico

This is a fully remote position, open to applicants in Peru.

📋 Description

• Respond to customer inquiries and provide technical support in a contact center environment.

• Deliver remote customer service from the comfort of your home.

• Work in a rotating schedule from 11:00 AM to 9:00 PM.

• Adhere to rotating break periods.

• Participate in a 6-day training program.

• Manage customer interactions with empathetic communication and verbal clarity.

• Achieve business and performance objectives.

• Engage in campaigns, contests, and incentive initiatives.

⛳️ Requirements

• Secondary education.

• Commitment and a strong desire to grow.

• Strong verbal communication skills and empathy in interactions.

• Proficiency in Microsoft Office.

• Initiative.

• Sales experience.

• Communication and persuasion skills.

• Achievement orientation.

• Commercial skills and networking abilities.

• No prior professional experience required.

🏝️ Benefits

• Fixed salary.

• Productivity bonus.

• Welcome bonus.

• Retention bonus.

• Perfect attendance bonus.

• Training bonus.

• Paid training sessions.

• Timely monthly payments.

• Career advancement opportunities.

• Excellent work environment.

• Awards, contests, and performance incentives.

• Corporate partnerships with SmartFit and universities such as UCV, UPC, UTP, UPN, among others.