Junior Business Analyst – Fleet Operations

This is a fully remote position, open to applicants in Spain.

📋 Description

• Manage strategic relationships with 5–8 third-party logistics providers.

• Serve as the primary business partner for 3PL owners and conduct regular performance evaluations.

• Assess fleet KPIs to enhance order volumes, address operational challenges, and boost partner profitability.

• Introduce and promote new Glovo technology, features, and processes to partners.

• Oversee contracts and service-level agreements.

• Drive commercial renegotiations while ensuring high-quality service delivery.

• Collaborate with Billing, Pricing, Legal, and Operations teams to resolve intricate issues.

• Work alongside Strategy & Data to implement local initiatives and experiments informed by marketplace insights.

• Assist 3PL partners in scaling operations, enhancing unit economics, and sustaining high fleet performance in Spain.

⛳️ Requirements

• 2 years of experience in Account Management, Operations, or Consulting.

• Preferably experience in delivery, e-commerce, or logistics sectors.

• Strong commercial acumen and negotiation capabilities.

• Proven ability to establish trust and navigate difficult commercial discussions with business owners.

• Analytical mindset with a comfort in working with data and monitoring KPIs.

• Proactive attitude, driven by ownership and a strong bias for action.

• Ability to adapt to structural changes and manage ambiguity effectively.

• Proficiency with digital tools and dashboard platforms, including Google Sheets and Looker.

• Native or fluent in Spanish.

• High proficiency in English.

🏝️ Benefits

• Equal opportunities for talent from diverse backgrounds.

• An inclusive environment where every voice is valued.

• Opportunity to specify pronouns in the application process.

• Leadership Principles and a culture centered on excellence, collaboration, and diverse perspectives.