IT Support Intern

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver IT assistance to client administrators and end-users, primarily focusing on phone services support and configuration modifications.

• Engage with clients through phone, email, or chat communication.

• Work collaboratively with team members to ensure customer satisfaction both before and after sales.

• Manage ticket requests efficiently.

• Contribute to projects essential for the success of both the team and clients during the six-month internship.

⛳️ Requirements

• Recent university diploma or expected graduation within the upcoming 12 months.

• Proficient in English communication skills, both spoken and written.

• Self-motivated, proactive, organized, and technically inquisitive.

• Strong problem-solving abilities, teamwork skills, and technical leadership capabilities.

• Capacity to work effectively within a diverse and global team setting.

• Enthusiasm for learning and assisting others.

• Capability to work from home in a quiet workspace.

• A computer and headset that are in good working condition.

• Availability during office hours from Monday to Friday, 8 AM to 5 PM CST.

🏝️ Benefits

• Opportunity to participate in the company sales referral program.

• Complete remote work from home.

• Gain international experience.

• Access to a career and development plan.

• Engage in a six-month accelerated internship program.