IT Product Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take charge of the vision, strategy, and roadmap for field services products, which encompass scheduling, routing, work order management, and field tools.

• Engage in discovery sessions with program teams, operations, quality assurance, and field personnel.

• Convert insights into prioritized roadmaps, product specifications, and prototypes.

• Establish standard product options and configurations while effectively communicating trade-offs.

• Facilitate requirements workshops with program teams, field staff, operations, and business analyst collaborators.

• Collaborate with engineering, design, and IT to implement enterprise solutions across various technologies.

• Act as the main point of contact for technology partners and vendors.

• Keep track of current tools and outline future migration strategies.

• Identify and monitor success metrics utilizing data and feedback from the field.

• Launch products in partnership with marketing and growth teams.

• Work alongside other product managers to ensure platform coherence and integration.

• Navigate complex requirements and prioritization choices while safeguarding product quality.

• Adhere to change and release management protocols.

⛳️ Requirements

• Bachelor’s degree in a technical field or a related business discipline, or equivalent experience.

• A minimum of 1 year of product management experience.

• Proven experience in defining a roadmap.

• Background in feature delivery and understanding technology product trade-offs.

• Practical experience with AI-assisted processes and tools such as Claude Cowork, Claude Code, and/or Claude Design.

• Excellent prioritization, organizational, planning, and strategic-thinking abilities.

• Strong verbal, written, and presentation communication skills.

• Exceptional interpersonal skills with a knack for building alignment in a matrixed environment.

• Familiarity with digital platforms like work order or field service management, CRM, digital commerce, CMS, or PIM is highly preferred.

• Preference for candidates with experience in field service, scheduling and routing, work order management, or field-tool products.

• Experience in energy efficiency, renewable energy, or utility technology concepts is strongly preferred.

• Must be authorized to work in the location of the position without employer sponsorship.

• Successful candidates must pass pre-employment checks.

• If applicable, must meet all DOT qualification criteria and relevant transportation regulations.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Company-funded health care concierge service.

• 401(k) plan with company match.

• Paid vacation, sick, personal, and parental leave.

• Paid Volunteer Time.

• Employee Recognition Program with gift card redemption options.

• Employee Assistance Program.

• Access to on-demand training courses.