IT Operations, Cybersecurity Specialist

This is a fully remote position, open to applicants in Germany.

📋 Description

• Manage and provision users, groups, and licenses within Microsoft 365 or Google Workspace.

• Facilitate the onboarding of Windows/macOS laptops into MDM and oversee remote device handovers.

• Handle first-line support tickets, including password resets and access requests, while escalating more complex issues.

• Perform weekly maintenance checks to review patch statuses, backup logs, and security alerts.

• Record solutions and create runbooks to ensure processes are repeatable.

• Dedicate around 20% of your time to security-related projects.

• Conduct research on CVEs and prepare informative briefings.

• Create scripts for laptop hardening.

• Draft incident-response playbooks.

• Develop checklists for ISO 27001 compliance.

⛳️ Requirements

• Minimum of 2 years of practical experience in IT operations, helpdesk, or systems administration.

• Demonstrated administration capabilities in Microsoft 365 or Google Workspace, including user/group management, security policies, and basic troubleshooting.

• Familiarity with MDM platforms like Intune, Jamf, or similar solutions.

• Proficient in at least one scripting language such as PowerShell, Bash, or Python.

• Excellent written and verbal communication skills in English.

• Proficiency in German is a plus.

• Must have a reliable internet connection and a professional remote work setup.

• Self-motivated and capable of working asynchronously across different time zones.

• Holding a Microsoft 365 Certified credential (Administrator Expert or Endpoint Administrator) is a bonus.

• Google Workspace Administrator certification is a plus.

• Familiarity with security frameworks like ISO 27001 or SOC 2 is desirable.

🏝️ Benefits

• Competitive hourly wage: €12–16/hour, paid in EUR.

• Autonomy: Take ownership of your responsibilities; we trust you to manage your tasks effectively.

• Potential for growth into a larger role as the company expands.

• Fully remote work environment.

• Async-first culture promoting flexible work hours.

• Occasional video meetings during CET-compatible hours.