IT Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of forecasting and budgeting processes for the IT department, emphasizing external services and third-party expenditures.

• Maintain ongoing run-rate perspectives and forecast models.

• Identify essential drivers, risks, and opportunities, providing commentary on variances.

• Collaborate with IT leaders and cost owners to collect inputs, validate assumptions, and ensure timely monthly and quarterly submissions.

• Assist with month-end tasks, including tracking accruals, timing invoices, and updating forecasts.

• Oversee financial trackers and ensure data integrity across invoices, purchase orders, contracts, and budget trackers.

• Resolve discrepancies and record assumptions.

• Create executive-ready summaries, dashboards, and talking points for IT leadership.

• Recognize and implement process enhancements for budgeting, forecasting, and transparency in third-party spending.

• Manage daily vendor relationships and contract administration for IT external service providers.

• Support RFIs, RFPs, and RFQs by coordinating requirements, collecting documentation, organizing responses, and aiding in evaluation and selection.

• Monitor vendor engagements, assess delivery quality, and facilitate contract renewals.

• Assist in spend analysis and vendor reporting to enhance cost visibility and pinpoint optimization opportunities.

• Collaborate with IT leaders, Finance, Procurement, Legal, Accounts Payable, and vendors.

⛳️ Requirements

• A Bachelor's degree in Finance, Accounting, Business, Information Systems, or a related discipline (or equivalent practical experience).

• 3–5+ years of experience in technology finance, FP&A, IT financial operations, vendor management, procurement/contract administration, or a similar cross-functional role.

• Proven experience in building and managing budgets/forecasts, conducting variance analysis, and conveying results through clear written commentary and leadership-ready insights.

• Experience in managing third-party or outside services expenditures within an IT organization.

• Proficient Excel skills, including pivots, lookups, data validation, and reconciliation.

• Comfortable working with imperfect data from various sources.

• Strong organizational skills with a keen attention to detail.

• Ability to independently prioritize tasks and meet recurring deadlines in a fast-paced environment.

• Excellent written and verbal communication abilities.

• Capability to coordinate among IT, Finance, Procurement, Legal, and vendor partners.

• Sound judgment and discretion in managing confidential financial, vendor, and personnel information.

• Preferred: Experience with forecasting and budgeting tools such as Oracle or IBM Apptio.

• Preferred: Experience in supporting RFx processes, contract renewals, and vendor performance reporting.

• Preferred: Experience in constructing simple dashboards or reporting utilizing Power BI or Tableau.

• Preferred: Experience in financial services, insurance, or professional services sectors.

🏝️ Benefits

• Generous time off, including personal and volunteering days.

• Tuition reimbursement and opportunities for professional development.

• Hybrid or remote work options available.

• Charitable contribution matching programs.

• Opportunities for stock purchases.

• Comprehensive health and welfare benefits.

• 401K savings and various retirement programs.

• Employee assistance programs.

• Performance-based incentives may be offered.

• Competitive total rewards package.