IT Operations Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily purchasing and record-keeping functions for IT Services.

• Manage the lifecycle of telecommunications and datacenter invoices, including auditing charges against contracted rates and submitting invoices to Accounts Payable.

• Monitor telecommunications and datacenter expenditures against the fiscal-year budget and deliver periodic reports to IT Management.

• Administer datacenter contracts and facilitate renewals in collaboration with the Contracts Team, vendors, and Business Unit leaders.

• Solicit circuit quotations from telecommunications vendors and negotiate favorable pricing.

• Provide support to the Network Team by placing and tracking circuit orders, including moves, additions, changes, and disconnections.

• Oversee mobile-device billing, inventory management, requests, and shipping.

• Assist in managing telecommunications equipment assets.

⛳️ Requirements

• At least 3+ years of experience in supporting operations and/or IT.

• Bachelor's degree or equivalent professional experience preferred.

• Exceptional organizational abilities.

• Strong quantitative and analytical skills.

• Capability to manage small projects and coordinate the efforts of others.

• Proficient in multi-tasking and independently following up on a diverse range of issues.

• Experience in coordinating the procurement of equipment and supplies.

• Familiarity with computers and related equipment.

• Excellent written and verbal communication skills.

• Proficient in MS Office, Project, internet usage, and email.

• Willingness to engage in keyboard-intensive work for 90% of the time.

🏝️ Benefits

• Medical benefits.

• 401(k) eligibility.

• Employee stock purchase program.

• Paid vacation, sick days, and personal leave.

• Work/life balance that accommodates various employee needs.

• Reasonable accommodations in accordance with applicable laws.