IT Director – Global Trade Compliance

This is a fully remote position, open to applicants in Texas.

📋 Description

• Take ownership of and articulate the long-term technical vision and roadmap for Global Trade Compliance systems and data.

• Align technology solutions with business objectives, Consent Agreement obligations, data governance standards, and regulatory frameworks such as ITAR, EAR, DFARS, CMMC, and GT modernization requirements.

• Act as the IT Product Owner for Global Trade systems, which include export management systems, authorization workflow tools like Appian, and associated data pipelines.

• Lead a multidisciplinary product team encompassing business analysis, configuration, testing, production support, integration, and ongoing improvement.

• Ensure dependable system operations, robust service health, adherence to SLAs, and swift issue resolution.

• Maintain compliance with enterprise policies, cybersecurity standards, classification mandates, and data handling protocols for export-controlled data.

• Collaborate with BRMs, Legal, Global Trade leadership, and functional SMEs to define problem statements, clarify requirements, and prioritize initiatives.

• Promote the adoption of AI, automation, and analytics capabilities within the Global Trade value stream.

• Manage relationships with key vendors, ensure contract fulfillment, address escalations, and uphold quality and delivery standards.

• Supervise escalation management, RCA processes, and enhancements to service resilience.

• Drive KPIs, analytics, dashboard visibility, and readiness reporting for leadership.

• Work together with business executives, Legal, Compliance, Cybersecurity, Architecture, Enterprise Applications, and Integration Services.

⛳️ Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or an equivalent combination of education and experience.

• Over 12 years of progressive IT leadership experience in enterprise systems, service ownership, application lifecycle management, or compliance-related technologies.

• Experience in supporting legal, export, or compliance systems, including EMS or similar tools.

• Proven ability to implement technology plans and support export and compliance operations.

• Strong leadership and interpersonal skills, including effective communication, facilitation, and negotiation abilities.

• Capability to translate business needs into technical strategies and actionable roadmaps.

• Demonstrated ability to influence across matrixed organizations and establish trusted partnerships.

• Analytical mindset with the capacity to balance long-term strategy with short-term operational demands.

• Practical decision-making approach complemented by strong problem-solving skills.

• Familiarity with contemporary software development practices, program management, and technical engineering environments.

• Proven track record in leading enterprise system sustainment and application lifecycle management.

• Background in Global Trade, export control systems, or regulated data workflows.

• Ability to clearly communicate both technical and non-technical concepts to executives.

• Leadership experience in building teams, developing talent, and cultivating a culture of excellence.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• Health savings accounts

• 401(k) savings plan

• Disability coverage

• Life and accident insurance

• Employee assistance program

• Legal plan

• Discounts on home, auto, and pet insurance

• Paid time off

• Paid holidays

• Paid parental leave

• Paid military leave

• Paid bereavement leave

• Applicable federal and state sick leave

• Monetary or non-monetary recognition awards

• Other incentives may be available based on position level and/or job specifics

• Remote work