IT Business Process Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the analysis, design, and enhancement of IT-supported business processes at the section or division level utilizing automation tools.

• Execute business process automation to boost efficiency, effectiveness, and timeliness.

• Provide and maintain SharePoint solutions and automation tools that facilitate program business activities.

• Create dashboards and tools using Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.

• Assist in tracking key risk and performance indicators against established thresholds through dashboards.

• Integrate workflows among risk, audit, policy, and regulatory functions to enhance efficiency and compliance.

• Compile weekly status reports that outline completed, in-progress, and upcoming work, including risks and challenges.

• Document and preserve meeting minutes in the program's document repository.

• Produce written materials such as reports, status updates, and emails.

• Utilize Agile and Waterfall methodologies to plan, monitor, and deliver automation initiatives.

• Assess Microsoft Copilot and other AI tools, providing recommendations for practical applications.

• Offer general support to program areas as needed.

⛳️ Requirements

• 7–10+ years of experience in IT business process analysis, including leadership of complex, cross-departmental projects.

• Bachelor's degree in IT, Business Administration, or a related discipline.

• U.S. citizenship is mandatory for this program.

• Ability to obtain and maintain a Public Trust clearance.

• Expertise in ServiceNow and data analytics tools, such as Microsoft Power Platform.

• Knowledge of Agile and Waterfall methodologies.

• Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint.

• Practical experience in building citizen-developed solutions with Power Apps, Power Automate, and Power BI.

• Familiarity with Microsoft Copilot or other AI productivity tools.

• Background in supporting risk management, audit, or compliance programs in a federal setting.

• Strong writing skills for creating reports and status updates.

• CBAP, Microsoft Certified: Power Platform Functional Consultant Associate, or ServiceNow Certified System Administrator certifications preferred.

• Access to a quiet, distraction-free workspace with reliable internet connectivity.

• Full attention and availability during work hours are essential.

• Schedule should align with the core business hours of coworkers and clients.

• Disclosure of current or future outside employment and written approval for any external professional engagements is required.

• No solicitation or business conduct outside of Valiant Solutions or client core business hours is allowed.

🏝️ Benefits

• A selection of medical plans, ranging from an affordable HSA option to a comprehensive PPO, with generous company contributions.

• Dental and vision coverage available for you and your family.

• Company-paid life insurance, short-term disability, and long-term disability insurance.

• Optional supplemental life, accident, and critical illness coverage.

• 401(k) retirement plan with company matching contributions.

• Paid time off that increases with years of service.

• Paid federal holidays.

• Financial support for certifications.

• Opportunities for professional development.

• Access to the Valiant University training portal.

• Flexible spending accounts.

• Wellness and fitness programs.

• Referral bonuses.

• Genuine choices in coverage and investment in your career.

• Reasonable accommodations for qualified individuals with disabilities.