IT Applications Analyst, Healthcare Experience Preferred

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver technical assistance for enterprise applications and address production challenges.

• Facilitate issue resolution by coordinating with business users, vendors, and internal IT teams.

• Conduct analysis, validation, and authorized data updates on production data utilizing Microsoft SQL Server.

• Ensure data integrity and adhere to established change management protocols.

• Act as the primary point of contact among business stakeholders, vendors, infrastructure teams, and application architects.

• Monitor application enhancements, defect remediation efforts, and project deliverables.

• Oversee dependencies concerning APIs, integrations, environments, infrastructure, and system access.

• Cultivate an understanding of business processes and application functionalities.

• Offer functional guidance and clarify requirements for vendors and technology partners.

• Record business requirements and minor enhancements.

• Assist with User Acceptance Testing and implementation processes.

• Evaluate vendor estimates and verify scope and assumptions.

• Engage in continuous improvement initiatives and perform other assigned responsibilities.

⛳️ Requirements

• A Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field is required.

• A minimum of 2 years of experience in Application Support, Application Analysis, or a similar IT role.

• At least 2 years of application development experience using .NET, Java, C#, or related technologies.

• Experience in supporting enterprise applications within a business context.

• Strong analytical, troubleshooting, and problem-solving capabilities.

• Familiarity with incident management, root cause analysis, and change management methodologies.

• Proficient in Microsoft SQL Server, including query writing, data analysis, troubleshooting, validation, and updates.

• Knowledge of APIs, system integrations, and application interfaces.

• Ability to effectively communicate and collaborate with both technical and non-technical stakeholders.

• Excellent organizational skills with the ability to manage multiple priorities.

• Experience in the healthcare or dental industry is preferred.

• Preferred experience in vendor management and project coordination.

• Must be authorized to work in the United States without current or future employer sponsorship.

• No relocation assistance or sponsorship will be provided.

🏝️ Benefits

• Comprehensive medical coverage through Anthem, featuring affordable premiums and various plan options, including an HDHP with HSA eligibility.

• 100% employer-funded dental insurance.

• Affordable vision coverage for both employees and their dependents.

• 401(k) retirement plan with immediate vesting, employer matching, Roth option, and access to professional financial guidance.

• Short-term disability coverage.

• Voluntary benefits such as accident, critical illness, and hospital indemnity insurance.

• Generous paid time off policy, including vacation and sick leave with rollover options.

• 10 paid company holidays.

• Wellness day included.

• Company-funded life insurance.

• Tuition reimbursement offered.

• Employee perks program available.

• Flexible work options for eligible roles.

• Remote work arrangements provided.