IT Administrator – Microsoft 365, Part-Time (30 Hours)/Full-Time (40 Hours)

This is a fully remote position, open to applicants in Germany.

📋 Description

• Manage and continuously oversee Microsoft 365 and Entra ID accounts, including licenses, roles, permissions, security policies, and devices.

• Close orphaned mailboxes while enforcing MFA and Conditional Access protocols.

• Establish and maintain SPF, DKIM, and DMARC settings for all domains.

• Review, evaluate, and document security alerts from Defender and Entra ID, escalating any anomalies as necessary.

• Review and tidy up third-party application approvals, enterprise applications, and associated permissions.

• Implement automated onboarding and offboarding workflows for Microsoft, HubSpot, Atlassian, GitHub, AI tools, and other SaaS platforms.

• Administer domains, DNS settings, email configurations, and mailboxes.

• Monitor email deliverability and spam protection, which includes sender reputation and blacklist oversight.

• Manage email sending through HubSpot, Mailchimp, the platform, and easybill.

• Oversee HubSpot users, permissions, and Microsoft integrations.

• Manage team accounts and access for AI tools, along with connectors and MCP integrations.

• Develop scripts and small utilities utilizing Claude Code or similar tools.

• Maintain current runbooks and documentation with AI assistance.

• Address recurring IT requests through assistants.

• Act as the primary contact for team IT inquiries and liaise with external service providers and software vendors.

⛳️ Requirements

• A minimum of two years of practical experience managing Microsoft 365 and Entra ID in a live business setting.

• Understanding of the interplay between SPF, DKIM, and DMARC, alongside hands-on experience with email settings.

• Proficient in DNS and domain management.

• Initial exposure to PowerShell or Microsoft Graph, with a readiness to automate processes.

• Proficient in utilizing Claude, ChatGPT, Copilot, or similar tools for scripting, analysis, and documentation; able to present a resolved example.

• Independent and structured work approach.

• Capability to document work and escalate issues in a timely manner.

• Clear communication skills in German with non-technical team members.

• Experience with HubSpot or a similar CRM from an administrative perspective (preferred).

• Familiarity with AI coding tools like Claude Code or Cursor (preferred).

• Experience with automation platforms such as Make or Power Automate (preferred).

• Knowledge of MCP integrations and AI assistants handling company data (preferred).

• Experience in resolving email environment issues or performing tenant migrations (preferred).

• Basic understanding of information security and data protection practices, including ISO 27001 and BSI IT-Grundschutz (preferred).

• Microsoft certifications like MS-102 or SC-300 are advantageous but do not substitute for practical experience.

🏝️ Benefits

• Flexible working hours.

• Fully remote work opportunities.

• Access to modern equipment.

• Competitive salary and bonus structures.

• Opportunities for professional development, including Microsoft certifications.

• Regular team workations.

• Part-time positions available for 30 hours; full-time options for 40 hours are also possible.