IT Administrator

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Manage user accounts, access permissions, role-based access control (RBAC), group memberships, distribution lists, single sign-on (SSO), multi-factor authentication (MFA), access reviews, access logs, virtual private network (VPN), and secure network connections.

• Act as the main administrator for key SaaS platforms, including Google Workspace and Slack.

• Assist in the administration of Human Resource Information Systems (HRIS) and Applicant Tracking Systems (ATS) in collaboration with People Operations.

• Keep track of SaaS subscription inventories, system documentation, license usage, renewal timelines, costs, and vendor partnerships.

• Aid in the assessment and integration of new software tools.

• Manage the company’s device asset registers and supervise provisioning for new hires.

• Oversee Mobile Device Management (MDM) and enforce device security protocols, updates, and remote wipes.

• Monitor and address security alerts, unauthorized access attempts, suspicious login activities, and policy breaches.

• Maintain audit logs and assist with GDPR compliance for IT systems.

• Keep IT security policies and procedures up to date.

• Report security incidents to the Head of Engineering and escalate issues as necessary.

• Assist with cloud administration, identity and access management (IAM), observability, monitoring, backups, cost visibility, and security baseline assessments as required.

• Develop and update employee-facing IT guides.

• Facilitate IT onboarding and offboarding, which includes account provisioning, device setup, access removal, device return coordination, and readiness confirmation.

• Collaborate with People Operations regarding start and departure dates.

• Generate monthly reports on access audits, SaaS license usage, and IT incidents.

• Provide onboarding and offboarding confirmations, updated access registers, documentation revisions, and on-demand IT support.

• Address standard requests within one business day and urgent issues within four business hours.

⛳️ Requirements

• Engagement as an Independent Contractor.

• Availability for part-time work, up to three days per week.

• Preference for candidates who can work overlapping hours with Central European Time (CET/CEST).

• Legal authorization to work in the location specified by the candidate.

• Visa sponsorship is not available.

• Proven experience in administering identity and access management, including user provisioning, access modifications, deprovisioning, RBAC, group memberships, SSO, MFA, access reviews, and VPN access.

• Experience in administering SaaS platforms such as Google Workspace and Slack.

• Background in maintaining SaaS subscription inventories, license utilization, vendor relationships, and system documentation.

• Familiarity with device asset registers, device provisioning, MDM, endpoint security, disk encryption, screen locks, and operating system updates.

• Experience in monitoring security alerts, maintaining audit logs, supporting GDPR compliance, and documenting IT security policies.

• Experience in cloud administration with major cloud providers, IAM, observability, monitoring, cost visibility, backups, and security baselines is advantageous.

• Capability to respond to on-demand IT support and access requests within one business day and urgent access/security issues within four business hours.

🏝️ Benefits

• Fully remote work environment.

• Part-time engagement of up to three days a week.

• Flexible hours that adapt to the business needs.

• Competitive compensation discussed during the interview.