IPU Pharmacy Technician, Overnight

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Execute precise prescription data entry following company policies, IPU standards, and regulatory guidelines.

• Timely and accurately update patient records.

• Utilize pharmacy systems and Microsoft applications, including Docuware, Outlook, Excel, Word, Teams, Zetafax, and Infinity.

• Review and process medication orders received via fax.

• Verify and clarify medication-order details with hospices and document all interactions.

• Leverage knowledge of brand and generic drug names, formulary guidelines, and medication profiling standards to ensure accurate MARs and patient profiles.

• Achieve IPU goals concerning profile accuracy, call quality, and operational compliance.

• Assist with troubleshooting Automated Dispensing System issues and follow after-hours protocols.

• Deliver customer service, E3 support, Vitas E3 support, and urgent processing related to PCO.

• Maintain comprehensive call logs and documentation of interactions.

• Aid local pharmacies in the adjudication of urgent medication claims and escalate time-sensitive requests.

• Contribute to compliance initiatives and manage ADS reporting, tracking, and trending.

• Collaborate with both internal and external stakeholders to address prescription-related challenges and enhance IPU processes.

• Undertake additional duties as assigned.

⛳️ Requirements

• High school diploma or equivalent is required.

• CPhT certification is preferred.

• Pharmacy Technicians in Pennsylvania must be registered with the PA Board of Pharmacy or obtain registration before the internal deadline.

• Pharmacy Technicians in Tennessee must be registered with the TN Board of Pharmacy.

• A minimum of one (1) year of pharmacy technician data entry experience is required (two years preferred).

• Strong knowledge of brand and generic drug names is essential.

• Familiarity with drug formularies is necessary.

• Ability to work independently and accurately in a fast-paced environment.

• Capacity to comprehend documents received via fax.

• Excellent verbal and written communication abilities are required.

• Strong organizational skills to manage multiple priorities with attention to detail.

• Exceptional problem-solving and critical thinking capabilities.

• Ability to effectively oversee workflow in remote locations.

• Accurate and efficient typing/data-entry skills are essential.

• Proficiency in pharmacy-based systems for prescription data entry, Windows applications, and the Microsoft Office Suite.

• Self-motivated with a strong work ethic and professional integrity.

• Must provide a high-speed DSL or cable internet connection for a home office.

• A dedicated workspace free from ongoing interruptions to protect member PHI/HIPAA information is required.

• Schedule flexibility in work hours is necessary.

• Ability to sit or stand for seven (7) to ten (10) hours per shift, with potential for extended hours.

• Finger dexterity to operate office equipment is required.

• Ability to lift up to twenty-five (25) pounds on occasion.

• Adequate visual acuity and hearing ability for normal sounds are necessary.

🏝️ Benefits

• Remote, work-from-home position.

• Overnight schedule.

• Flexible work hours.

• No travel required.

• Reasonable accommodations may be provided for individuals with disabilities.