
Investment Operations Specialist
Posted 2 days ago

Posted 2 days ago
This is a fully remote position, open to applicants in Philippines.
• Assess and pinpoint issues related to potential fund lineups
• Prepare Fund Applications for third-party fund companies utilizing client information
• Collaborate with Implementation Managers and Investment teams to facilitate the transition of new and conversion-qualified plans onto the client’s platform
• Update, maintain, and review client data within CRM systems
• Work alongside internal teams to adhere to expected timelines
• Assist in the development and upkeep of documented operating procedures for assigned tasks
• Aid processes that support the onboarding of conversion plans to the client’s platform
• Deliver outstanding service to plan sponsors
• You are optimistic, adaptable, creative, team-oriented, results-driven, and capable of effectively collaborating with both internal and external stakeholders
• Have a solid understanding of how mutual funds, stable value funds, collective investment trusts (CITs), and exchange-traded funds (ETFs) operate and settle
• Show a strong desire to learn, innovate, and communicate effectively
• Be proactive and analytical, with the ability to solve problems and propose solutions
• Exhibit a high level of organization and reliability
• Ability to prioritize tasks and manage client expectations effectively
• Experience using collaboration, project management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira
• General knowledge of ERISA rules and requirements, along with experience in one or more compliance/record-keeping systems (e.g., SunGard Relius, ASC, FIS)
• Availability to work US Eastern Time (8:30am - 5:30pm)
• Comprehensive health, dental, and vision insurance
• Retirement plan options with company matching
• Flexible work hours and remote work opportunities
• Professional development and training programs
• A supportive and inclusive work environment
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