Interpreter, Japanese Speaking

This is a fully remote position, open to applicants in Vietnam.

📋 Description

• Deliver precise, comprehensive, and respectful video interpreting services between English and Japanese, including occasional over-the-phone sessions.

• Ensure faithful communication without adding, omitting, or altering the intended meaning.

• Adhere to professional interpreter ethics, industry standards, and company protocols.

• Uphold confidentiality and comply with relevant healthcare privacy regulations.

• Exhibit cultural sensitivity and respect for diverse backgrounds, communication styles, and patient preferences.

• Maintain professional demeanor and exercise sound judgment regarding interpreter role boundaries.

• Adapt to changing technologies, workflows, and service demands.

• Engage in mandatory training, coaching, and quality assurance activities.

• Link English-speaking healthcare providers with Japanese-speaking patients within the US healthcare system.

• Complete structured evaluations, foundational training, and subsequent live interpreting sessions.

⛳️ Requirements

• Proficient, professional-level verbal communication skills in both English and Japanese.

• Genuine comprehension of medical interpreting, including informal interpreting experience.

• Capacity to accurately and completely interpret medical information in both languages.

• Willingness to undertake a medical interpreting proficiency assessment.

• Cultural awareness and comfort operating within the US healthcare environment.

• Strong professional reliability, sound judgment, and a customer service-oriented mindset.

• Familiarity with video conferencing platforms and adaptability to new remote technologies.

• Ability to pass background checks and drug screenings.

• Dedicated private workspace at home, free from distractions, with a lockable door.

• Wired high-speed internet connection; Wi-Fi, hotspot, satellite, and DSL are not accepted.

• Comfortable being on camera for the majority of each shift.

• Must be based in Vietnam and available for remote work.

• Availability for night-shift hours aligned with US Eastern Time (ET).

• Previous experience in medical interpreting is a plus but not mandatory.

• Formal training in medical interpreting or a related certification or degree is beneficial but not required.

• National medical interpreter certification, such as CCHI or NBCMI, is advantageous but not essential.

• Experience in interpreting via video or telephone platforms is beneficial but not required.

• Familiarity with medical terminology in both English and Japanese is a plus but not essential.

🏝️ Benefits

• Paid Time Off

• Work From Home

• Training & Development

• Equipment provided

• Full-time, permanent employment

• Structured training program prior to initiating live sessions

• Supportive onboarding process