Interim Funding Consultant

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Oversee the intake, submission, and follow-up processes for new product, repair, and equipment rental orders.

• Liaise with SLPs concerning funding cases and guide them on the preparation of documents, as well as funding policies and regulations.

• Collaborate with insurance providers, government entities, and educational institutions to facilitate order placements.

• Monitor funding authorization cases until completion.

• Confirm eligibility through online resources and direct communication with funding agencies.

• Evaluate prior authorization documents against the criteria set by third-party payers.

• Investigate previous orders and payment history/DSOs for repair or new order requests.

• Input and finalize orders in the order management system database.

• Communicate with clients and their families regarding funding requests and copayment obligations.

• Advocate for client cases with third-party insurance providers and troubleshoot issues until resolved.

• Address third-party denials and offer consultation to conclude complex funding cases.

• Notify the supervisor of potential challenges with third-party payers.

• Execute other assigned duties as necessary.

⛳️ Requirements

• Candidates must reside in the Central or Mountain time zones.

• A Bachelor’s Degree or 2–4 years of relevant experience is required.

• Preferred background in the health insurance sector.

• Strong oral and written communication skills.

• Excellent interpersonal, collaboration, and teamwork abilities.

• Customer service-oriented mindset.

• Proficient navigation skills on the internet.

• Familiarity with MS Office Word and Outlook.

• Ability to multitask in a fast-paced work environment.

• Capacity to work at a desk for extended periods.

• Capability to manage interruptions in a dynamic setting.

• Willingness to travel to the Pittsburgh office for team activities/trainings approximately four times a year.

🏝️ Benefits

• Flexibility to prioritize personal matters outside of work.

• Opportunities for career advancement within a vibrant, global organization.

• A collaborative workplace culture.

• Emphasis on individuality and uniqueness.

• Engaging team activities and training sessions.

• Commitment to being an equal opportunity employer.