Interim Funding Consultant

This is a fully remote position, open to applicants in Alabama, +13 more states.

📋 Description

• Oversee the intake, submission, and follow-up processes for new product, repair, and equipment rental orders.

• Liaise with SLPs regarding funding cases and provide guidance on document preparation as well as funding policies and regulations.

• Collaborate with insurance providers, government agencies, and educational institutions to facilitate order placements.

• Monitor funding authorization cases until their completion.

• Utilize online resources and engage with funding agencies to confirm eligibility.

• Evaluate prior authorization documents against third-party payer criteria.

• Investigate previous orders and payment history/DSOs for repair or new order inquiries.

• Input and finalize orders in the order management system database.

• Communicate with clients and their families regarding funding requests and co-payment obligations.

• Advocate for client cases with third-party insurance providers and troubleshoot issues to ensure resolution.

• Address third-party denials and provide consultation on complex funding cases.

• Notify the supervisor of potential challenges with third-party payers.

• Execute other assigned duties as required.

⛳️ Requirements

• Bachelor’s Degree, or 2–4 years of relevant experience.

• Preferred background in the health insurance sector.

• Strong oral and written communication skills.

• Excellent interpersonal, collaboration, and teamwork abilities.

• Customer service-oriented mindset.

• Proficient internet navigation skills.

• Experience with MS Office Word and Outlook.

• Capacity to multitask in a fast-paced setting.

• Ability to sit at a desk for extended periods.

• Capability to work amidst interruptions in a dynamic environment.

• Candidates must reside in Central or Mountain time zones.

• Willingness to travel to the Pittsburgh office for team events/trainings approximately four times a year.

🏝️ Benefits

• Opportunities for career advancement within a dynamic, global organization.

• Flexible work arrangements available.

• A collaborative and inclusive workplace culture.

• Chance to make a meaningful impact on customers’ lives.

• Travel to the Pittsburgh office for team activities/trainings approximately four times a year.