Integrated Delivery Program Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Oversee programs that deliver and support the implementation of complex product solutions.

• Act as the central point of contact for delivery across teams for designated clients.

• Align solution scope and required delivery dates with the Implementation Practice team.

• Guide delivery teams in creating integrated plans and identifying dependencies.

• Monitor solution gaps and facilitate ownership and resolution strategies.

• Provide daily and weekly status updates to leadership and escalate any blockers.

• Conduct working sessions to eliminate obstacles.

• Recognize opportunities for process enhancements.

• Collaborate with cross-functional teams to implement insights and product improvements.

• Diagnose issues and offer solutions during deployment and operational rollouts.

• Promote ongoing improvements in support processes.

• Assist in pre-sales evaluations of deals and cost estimations across delivery sectors.

• Act as the primary liaison between business stakeholders and delivery teams throughout the implementation lifecycle.

⛳️ Requirements

• Minimum of 9 years of experience in Healthcare (Medicare/Medicaid/Pharmacy).

• At least 5 years of experience in Program Management for large software implementations.

• Excellent communication skills capable of collaborating with multiple VPs and delivery areas.

• Experience in product lifecycle management and technical support.

• Strong project management capabilities, including planning, execution, and stakeholder management.

• Ability to interpret technical concepts and comprehend solution architecture.

• Experience in product support along with Medicaid and Pharmacy operations.

• Knowledge of regulatory CMS requirements.

• Video cameras are required to be used during all interviews and throughout the first week of orientation.

• Must be located within the United States.

🏝️ Benefits

• Flexible work environment.

• Opportunities for learning and career advancement.

• Access to technical credentials and certifications.

• Generous and flexible vacation policy.

• Educational assistance available.

• Comprehensive leadership and technical development programs.

• Travel opportunities ranging from 0–10%.

• 401(k) employer matching.

• Extensive health benefits.