Inside Sales Support Representative

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Assist one or more Executive, Senior Executive, or Presidential Account Managers in the daily order fulfillment process.

• Address customer concerns related to both new and existing accounts.

• Support initiatives for account retention and development.

• Provide assistance to the Account Manager and customers during the order fulfillment and servicing process.

• Facilitate daily transactions to enable Account Managers to grow their business.

• Actively follow up on open orders and customer service inquiries to reduce issues and provide resolutions.

• Manage incoming calls and offer assistance as required.

• Prepare and follow up on orders to ensure accuracy and customer satisfaction.

⛳️ Requirements

• Candidates must have authorization to work for any employer in the U.S.

• Strong motivation to achieve success.

• Exceptional communication abilities.

• Strong customer service orientation.

• Capability to handle multiple tasks simultaneously.

• A genuine desire to assist others.

• Completion of the interview process and communication with a live representative.

🏝️ Benefits

• Competitive compensation.

• 401k plans.

• Medical insurance coverage.

• Complimentary therapy sessions.

• Mental health coaching and resources.

• Access to meditation resources.

• Generous paid time off, including vacation and sick leave.

• Wellness Time Off days.

• Volunteer Time Off days.

• Ample paid vacation.

• Dental and vision insurance.

• Monday through Friday work schedule.

• Tuition reimbursement opportunities.

• 401k plan with matching contributions.