Inside Sales Representative

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Acquire new customers and oversee complete sales cycles to generate fresh revenue while ensuring high levels of customer satisfaction.

• Manage accounts within community and social services, healthcare, traditional NGOs, humanitarian aid, credit unions, and various other nonprofit sectors.

• Grasp customers’ business and technical needs.

• Create solutions utilizing Twilio’s communications API platform tailored for specific use cases.

• Work collaboratively with Sales, Sales Development, Marketing, Product, Engineering, and Support teams.

• Provide guidance to customers on digital communication strategies and assist them in onboarding to the Twilio platform.

• Produce and uphold precise sales pipelines and forecasts in Salesforce.

• Implement automation strategies for high-volume customer service while maintaining NPS and minimizing churn.

• Propel deals forward, eliminate obstacles, propose solutions, and enhance processes.

• Cultivate expertise in the social impact and nonprofit sectors.

• Simplify complex technical and financial information.

• Manage competing priorities and juggle multiple projects and deals effectively.

⛳️ Requirements

• Minimum of 1+ years of experience in closing sales or sales development/business development within a technical SaaS/CPaaS environment, showcasing a record of high performance.

• Familiarity with, or a keen interest in, the cloud computing/communications business model.

• Enthusiasm for selling to a technical audience with a solution-based approach.

• Experience in technical solutions selling.

• Excellent written and verbal communication abilities.

• Proven track record in managing sales forecasts.

• Analytical approach to account development strategy, utilizing data to identify opportunities and demonstrate value.

• Exceptional organizational, prioritization, and documentation skills.

• An entrepreneurial mindset.

• Deep personal interest in the social impact sector with a commitment to creating a positive impact.

• High adaptability and comfort in fast-paced environments, ambiguity, and change.

🏝️ Benefits

• Competitive salary.

• Generous time-off policy.

• Comprehensive parental leave.

• Wellness leave.

• Healthcare coverage.

• Retirement savings plan.

• Support for employee volunteering and charitable contributions.