Inside Sales Representative

This is a fully remote position, open to applicants in Arizona, +3 more states.

📋 Description

• Assist Territory Sales Managers (TSMs) in sustaining and enhancing general account portfolios.

• Cultivate and uphold robust client relationships to ensure enduring business and customer satisfaction.

• Deliver thorough post-sales support while proactively addressing client inquiries.

• Perform regular phone outreach to clients to advocate for Hygiena products and solutions.

• Focus on re-engaging inactive or declining accounts to recover lost sales momentum.

• Collaborate with TSMs and leverage Sales Operations data to pinpoint account health risks.

• Execute retention strategies aimed at minimizing customer churn within the territory.

• Identify and assess high-potential leads through cold calling, email outreach, and social media engagement.

• Oversee and implement inbound inquiry routing in accordance with established assignment protocols.

• Expedite the sales process by identifying, refining, and entering new contact information into the CRM system.

• Generate sales reports, analyze performance metrics, and provide management with regular updates on sales activities, forecasts, and outcomes.

• Formulate structured sales plans and strategies to penetrate new markets, thereby increasing market share and profitability.

⛳️ Requirements

• A Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

• Demonstrated experience in sales, ideally in a B2B or B2C setting (2 years' experience preferred).

• Exceptional communication skills, both verbal and written, with the ability to effectively engage and persuade clients.

• Strong negotiation and closing abilities, with a proven history of meeting or surpassing sales targets.

• Capability to work autonomously and collaboratively within a team-oriented environment.

• Detail-oriented with outstanding organizational and time management skills.

• Proficient in CRM software and Microsoft Office Suite.

• A results-driven mindset with a commitment to delivering exceptional customer service.

• Adaptability to manage multiple tasks and prioritize responsibilities in a dynamic setting.

• Positive attitude, resilience, and eagerness to learn and advance in the sales profession.

🏝️ Benefits

• 15 days of PTO & 10 paid company holidays.

• Medical with HSA employer contribution, along with Dental and Vision options.

• Company-paid Life Insurance, Short- and Long-Term Disability, and an Employee Assistance Program.

• 401(k) plan featuring Safe Harbor and Profit-Sharing employer contributions.

• Tuition Reimbursement program available.

• Charitable Contribution matching program.

• Opportunities for Employee Referral bonuses.