Inside Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Drive business expansion and manage consultative sales initiatives to align clients with suitable home care services.

• Lead, mentor, and inspire the sales team to surpass performance targets.

• Develop customized coaching and individual growth plans.

• Track sales metrics, analyze trends, boost revenue, and meet team quotas.

• Enhance individual and team performance through effective coaching.

• Utilize CRM data and performance metrics to provide focused coaching and improve conversion rates.

• Conduct interviews, recruit, and train high-achieving sales representatives.

• Foster a client-first team culture.

• Oversee daily sales performance and deliver prompt feedback.

• Promote accountability and performance management.

• Manage operational workflows and suggest improvements.

• Identify and resolve inefficiencies within sales processes and tools.

• Perform regular coaching, training sessions, and performance evaluations.

• Maintain employee engagement in a remote working environment.

• Ensure proper utilization and optimization of CRM and sales applications.

• Directly report to the Sr. Sales Manager while leading, mentoring, motivating, and managing performance for a 1:15 employee-to-lead ratio.

⛳️ Requirements

• Understanding of the aging population, their needs, and a strong desire to connect them with appropriate support.

• Ability to lead a high-volume sales environment, managing 75–90 calls daily.

• Proficient coaching skills for the development of verbal and written communication.

• Expertise in training teams to effectively explain services and secure customer commitments.

• Passion for sales leadership and consultative selling approaches.

• Capability to foster a client-centric, positive, and empathetic sales culture.

• Ability to analyze sales metrics and make strategic decisions based on data.

• 2+ years of experience leading a quota-carrying inside sales team with a focus on performance metrics.

• Proven success in coaching team members to exceed KPIs in a high-volume, consultative sales environment.

• Bachelor's degree or equivalent experience required.

• Preferred 2+ years of inside sales management experience.

• Minimum of 3+ years of sales experience.

• Preferred experience in remote leadership.

• Strong leadership attributes with the ability to coach, develop, and motivate a large team.

• Experience in executing sales plans and reviewing performance metrics.

• Ability to implement and train sales teams on strategic selling techniques.

• Willingness to work some evenings and weekends.

🏝️ Benefits

• Equity.

• 401(k) with up to a 4% match.

• Medical, dental, and vision coverage, including no-cost options for employees.

• Employer-sponsored Short Term Disability.

• Employer-sponsored Long Term Disability.

• Employer-paid Life Insurance.

• Option for additional voluntary Life Insurance.

• Generous time-off program.

• Mental health benefits.

• Wellness program.

• Discount program.

• Remote-first work environment.