Inside Sales Account Manager – Print

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Drive new business by engaging in outbound prospecting, cold calling, lead follow-up, and customer outreach.

• Oversee and expand a portfolio of customer accounts.

• Recognize sales prospects and secure repeat business opportunities.

• Create precise and competitive quotes for print and promotional products.

• Foster customer relationships and provide consultative sales solutions.

• Sustain an active sales pipeline while fulfilling KPIs, service levels, activity metrics, and revenue targets.

• Utilize Salesforce and other business systems to track customer interactions, sales activities, and opportunities.

• Collaborate with Print and Marketing Supervisors, General Managers, District Managers, and vendor partners.

• Conduct research on prospective customers using business directories, web searches, and digital resources.

• Oversee projects from initial inquiry to final sale and customer follow-up.

• Share customer insights and market feedback with merchandising and marketing teams.

• Partner with leadership to design and implement revenue-growth sales strategies.

⛳️ Requirements

• High School Diploma or equivalent is required.

• Excellent written and verbal communication skills.

• Proven organizational, prioritization, follow-up, and time management skills.

• Self-motivated individual with strong problem-solving capabilities.

• Ability to excel in a fast-paced, changing environment.

• Capacity to work independently while also contributing to a team-oriented environment.

• Proficient in Microsoft Office applications, including Outlook, Excel, and PowerPoint.

• Comfortable managing sales activity metrics, pipeline reporting, and performance targets.

• A Bachelor's Degree in Business Administration or a related discipline is preferred.

• A minimum of 2 years of sales or sales support experience is preferred.

• Experience in outbound prospecting and cold-calling activities is preferred.

• Exceptional skills in phone, email, and customer communication are preferred.

• Familiarity with Salesforce.com or similar CRM platforms is preferred.

• Prior experience in the print, promotional products, marketing, or related industry is preferred.

• Knowledge of Adobe Illustrator, Photoshop, or Publisher is preferred.

• A proven history of meeting sales targets and establishing long-term customer relationships is preferred.

🏝️ Benefits

• Generous paid time off, including one Floating Holiday each year.

• Flexible work arrangements, including adaptable work hours and remote options.

• 401(k) plan with company matching.

• Comprehensive medical, dental, vision, life, and disability insurance.

• Optional benefits available.

• Employee store discount.

• Discounts on mobile plans, movie tickets, and more.