Inside Sales and Service Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Business Development and Project Managers to pinpoint and implement essential customer support initiatives

• Make outbound calls to potential clients within targeted sectors

• Carry out structured prospecting campaigns utilizing call lists, CRM data, and marketing inputs

• Implement email outreach initiatives that are in line with marketing strategies

• Maintain regular follow-up schedules to ensure ongoing prospect engagement

• Uphold data integrity across accounts, contacts, and opportunities

• Work closely with marketing, sales leadership, and technical teams

• Provide market feedback, prospect insights, and evaluate campaign performance

• Attend assigned conferences and events

• Assist with business development, pipeline generation, client support, outside sales representatives, and data-driven follow-up

• Anticipate travel requirements of approximately 10%

• Perform additional duties as required

⛳️ Requirements

• Bachelor’s degree preferred or an equivalent blend of education and experience

• 1 to 3 years of experience in inside sales, sales development, or customer service

• Proven experience with outbound calling, prospecting, and lead qualification

• Excellent written and verbal communication skills

• Comfortable interacting with technical and professional audiences

• Strong organizational skills, keen attention to detail, and effective follow-through

• Proficient in CRM systems; experience with Microsoft Dynamics and Deltek is preferred

• Skilled in using the Microsoft Office Suite

• Must be a U.S. Person: U.S. citizen or national, lawful permanent resident, refugee, or asylee

🏝️ Benefits

• Full-time employment

• Remote work arrangement

• Equal Employment and Affirmative Action Employer