Inpatient Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main support contact and subject matter expert for Epic Willow Inpatient.

• Configure, build, and install the application to meet user needs.

• Manage application-area issues throughout project lifecycles.

• Evaluate pharmacy and clinical workflows, as well as policies, procedures, and operational limitations.

• Research and document operational specifications and application capabilities.

• Assess new Epic releases and identify necessary workflow adjustments.

• Create and populate configuration tables for efficient application functioning.

• Perform system testing and validate conversion data.

• Formulate internal procedures and establish change-control methods.

• Design training materials and provide training to end users.

• Resolve end-user issues during training sessions, go-live events, stabilization, ongoing support, and 24/7 assistance periods.

• Act as a technical resource for senior staff and management.

• Mentor and develop customer teams, escalate issues as needed, and steer projects toward successful outcomes.

• Engage in corporate functions, events, and meetings as required.

⛳️ Requirements

• Current Certification: Willow Inpatient.

• Practical experience in supporting Epic Willow.

• Proven ability to successfully deliver projects remotely.

• PharmD qualification is an advantage.

• Excellent problem-resolution skills, with the capability to swiftly diagnose issues and implement effective solutions.

• Strong analytical capabilities, including the design and execution of tests as well as analysis of system performance data.

• Effective communicator who can make decisions independently and collaboratively with team members at all project levels.

• Good judgment, a proactive approach, and a history of providing practical solutions to complex challenges.

• Availability to work Monday through Friday, from 8:00 AM to 5:00 PM Pacific Time.

• Onsite or hybrid candidates must complete the full medical screening required by the customer.

• Must possess legal authorization to work in the United States without sponsorship.

🏝️ Benefits

• Competitive salaried and hybrid compensation packages.

• Comprehensive health care plan (Medical, HSAs, Dental & Vision).

• Retirement plan (401k).

• Life insurance options (Basic, Voluntary & AD&D).

• Dependent & health savings accounts.

• Short-term and long-term disability coverage.

• Paid time off (Vacation/Sick & Public Holidays).

• Training and development funding.

• Flexible work-from-home options.

• Opportunities for charitable giving to causes you support.