Information Security Human Risk Analyst I

This is a fully remote position, open to applicants in Maryland, +1 more state.

📋 Description

• Provide support for ongoing Information Security training initiatives, which includes reviewing learner populations, preparing course assignments, tracking completion, coordinating reminders, and resolving basic issues.

• Assist in the execution of simulated phishing campaigns, covering aspects such as campaign setup inputs, validating test groups, conducting launch readiness checks, tracking post-campaign results, and following up with learners.

• Aid in the management of new hire onboarding security awareness programs, which involves supporting enrollment, monitoring completion, and coordinating standard communications.

• Oversee and respond to inquiries in Human Risk shared inboxes or intake channels, addressing routine questions with approved guidelines and escalating unusual inquiries as necessary.

• Keep program documentation, trackers, runbooks, mySecurity content, job aids, and evidence repositories updated for consistent execution and audit preparedness.

• Support routine reporting by collecting data, updating status logs, verifying completion information, and preparing inputs for dashboards or stakeholder updates.

• Adhere to established procedures, identify incomplete or inconsistent information, and communicate process, data, or stakeholder issues along with contextual recommendations.

⛳️ Requirements

• A Bachelor’s degree in Information Systems, Communications, Marketing, Cybersecurity, Business, Education, or a related field is preferred, or equivalent work experience.

• A minimum of 2 years of relevant experience or equivalent education/work experience.

• Basic understanding of information security awareness, training operations, communications, customer service, and data tracking.

• Foundational knowledge of cybersecurity principles, threat concepts, security controls, risk management, and data protection methodologies.

• Strong analytical and problem-solving abilities.

• Excellent written and verbal communication skills.

• High attention to detail, organizational skills, and commitment to follow-through.

• Familiarity with Microsoft Office, Excel, SharePoint, Microsoft Teams, Learning Management Systems, simulated phishing tools, basic reporting, process documentation, and security awareness content is preferred.

• Capability to manage assigned responsibilities, meet deadlines, ask insightful questions, and foster a supportive, non-punitive learning environment.

• Willingness to learn enterprise tools and processes.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Family building support.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Training programs.

• Professional development resources.

• Mentorship programs.

• Employee resource groups.

• Volunteer activities.