Industrial Service and Sales Representative – Remote with Regional Travel

This is a fully remote position, open to applicants in Wisconsin.

📋 Description

• Provide support and execute tasks related to customer needs by employing best practices in the industry.

• Represent the organization with professionalism and integrity while working independently with minimal supervision.

• Engage in on-site sales activities and conduct gear inspections.

• Enhance technical knowledge to effectively communicate about products and gear inspection services.

• Establish and nurture customer relationships while understanding their needs.

• Keep in touch with current customers and initiate cold calls to potential clients.

• Meet with prospects and existing clients in person to generate leads and quotations, successfully guiding opportunities through to completion.

• Create, submit, and follow up on quotations and Requests for Quotes (RFQs).

• Record and monitor both new and existing business prospects.

• Maintain precise records of customer interactions within the database.

• Provide regular updates regarding progress, challenges, and opportunities to the PTS.

• Manage monthly schedules and submit daily briefs along with weekly reports.

• Offer services and customer support during on-site visits.

• Align workflow with schedules and oversee on-site projects within designated timelines.

• Identify errors or technical issues and devise appropriate, cost-effective solutions.

• Adhere to timekeeping and billing protocols.

• Collaborate with the technical team and share relevant information with the organization.

• Make sound recommendations based on customer requirements.

• Perform additional duties as assigned.

⛳️ Requirements

• Exceptional organizational abilities with a strong focus on detail.

• Proven experience in participating in on-site sales and gear inspections.

• Technical expertise to effectively communicate about products and gear inspection services.

• Capability to foster and sustain customer relationships.

• Experience in maintaining customer contact and making cold calls.

• Demonstrated ability to generate leads, quotes, and sales.

• Proficient in creating, submitting, and following up on quotes and RFQs.

• Competence in documenting and tracking business opportunities.

• Technologically adept for today’s business landscape.

• Willingness to travel up to 50% of the time.

• Ability to manage monthly schedules using both wall and Outlook calendars.

• Proficiency in submitting daily briefs and weekly reports.

• Capability to read blueprints and drawings.

• Ability to safely climb and descend ladders.

• Competence in providing field services and customer support.

• Ability to manage on-site projects with minimal oversight.

• Skill in diagnosing technical problems and determining cost-effective solutions.

• Valid driver's license in good standing.

• Ability to safely operate a vehicle.

• Ability to collaborate with the technical team and share pertinent information.

• Proficiency in understanding customer requirements and making informed recommendations.

• Professional appearance.

• High School diploma, trade school certification, or college degree; relevant experience may be considered in lieu of a degree.

• A minimum of 2 years of experience servicing or engaging with clients in the paper industry.

• Capability to follow instructions with minimal supervision.

• Ability to work independently as well as collaboratively within a team.

• Good sensory perception for safety in the workplace.

• Ability to lift up to 60 pounds.

• Excellent driving record.

• Capability to cover the southeastern US territory.

• Ability to work the required hours and adhere to company policies and procedures.

🏝️ Benefits

• Uncapped commissions.

• Company vehicle.