Industrial Sales & Service Representative – Regional Travel

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Provide support and carry out tasks related to customer needs by utilizing field best practices.

• Represent the organization with integrity and professionalism while working autonomously.

• Ensure the delivery of high-quality sales and workmanship.

• Engage in on-site sales and gear assessments.

• Effectively communicate products and gear inspection services to clients.

• Develop and sustain customer relationships while understanding their needs.

• Reach out to existing customers and conduct cold calls to potential clients.

• Visit prospects and customers in person, generate leads and quotes, and pursue sales opportunities.

• Provide field services and customer assistance.

• Diagnose errors or technical issues and suggest appropriate, cost-effective solutions.

• Manage on-site projects in alignment with the established schedule.

• Collaborate with the technical team and share relevant information with the company.

• Offer regular updates on progress, challenges, and opportunities to the PTS.

• Maintain customer records and track business opportunities.

⛳️ Requirements

• Exceptional organizational skills with a strong attention to detail.

• Participate in on-site sales and gear inspections.

• Acquire technical knowledge to effectively communicate products and gear inspection services.

• Establish and nurture customer relationships.

• Maintain customer contact and initiate cold calls.

• Create, submit, and follow up on quotes and requests for quotations (RFQs).

• Document and monitor business opportunities.

• Keep accurate customer records in the database.

• Possess technological skills suited for today's business environment.

• Willingness to travel 50% of the time.

• Organize monthly itineraries using both wall and Outlook calendars.

• Submit daily briefs and weekly reports.

• Ability to interpret blueprints and drawings.

• Ability to safely ascend and descend ladders.

• Provide field services and customer support.

• Manage on-site projects with minimal supervision.

• Diagnose technical issues and determine cost-effective solutions.

• Adhere to timekeeping and billing protocols.

• Must possess a valid driver’s license in good standing.

• Ensure safe operation of a vehicle.

• High school diploma, trade school, or college degree; relevant experience may substitute for formal education.

• Minimum of 2 years of experience in the paper industry.

• Ability to follow directions with limited supervision.

• Capability to work independently and as part of a team.

• Good sense of smell, hearing, and vision for safety purposes.

• Capacity to lift up to 60 pounds.

• Excellent driving record.

• Ability to cover the southeastern US territory.

• Must adhere to required working hours and follow company policies and standard operating procedures (SOPs).

🏝️ Benefits

• Uncapped commissions.

• Company vehicle.