Industrial Sales & Service Rep – Regional Travel

This is a fully remote position, open to applicants in Alabama, +3 more states.

📋 Description

• Provide support and perform tasks related to customer requirements through best practices in the field.

• Represent the organization with professionalism and integrity while working independently with minimal supervision.

• Deliver exceptional sales results and quality workmanship.

• Engage in on-site sales and conduct gear inspections.

• Enhance technical knowledge and effectively communicate inspection services and products to customers.

• Establish and nurture customer relationships while understanding their needs.

• Maintain communication with current customers and reach out to prospective clients through cold calls.

• Meet prospects and existing customers face-to-face.

• Generate leads and create quotes leading to sales.

• Create, submit, and follow up on quotes and Requests for Quotations (RFQs).

• Document and monitor new and existing business prospects, assessing their potential.

• Keep accurate records of customer interactions in the database.

• Provide regular updates on progress, challenges, and opportunities to the PTS.

• Maintain monthly travel itineraries and submit daily briefs along with weekly reports.

• Offer services and customer support during field visits.

• Align workflow with scheduling.

• Manage on-site projects to meet expected timelines.

• Identify errors or technical issues and propose cost-effective solutions.

• Adhere to timekeeping and billing protocols.

• Collaborate with the technical team and share relevant information with the company.

• Understand customer requirements and provide suitable recommendations.

• Follow company policies and standard operating procedures diligently.

• Perform additional duties as assigned.

⛳️ Requirements

• Exceptional organizational abilities with a keen eye for detail.

• Experience in on-site sales and gear inspections.

• Technical expertise to communicate about products and gear inspection services.

• Capability to build and sustain customer relationships.

• Experience in customer engagement, cold calling, lead generation, quoting, and sales processes.

• Proficiency in creating, submitting, and following up on quotes and RFQs.

• Ability to document and track business opportunities, ensuring accurate customer records in a database.

• Technological skills suited for today’s business landscape.

• Willingness to travel 50% of the time.

• Capacity to manage monthly itineraries using wall and Outlook calendars.

• Ability to provide daily briefs and weekly reports.

• Skill in reading blueprints and technical drawings.

• Capability to safely ascend and descend ladders.

• Ability to deliver field services and customer support.

• Competence in managing on-site projects with minimal supervision.

• Ability to diagnose technical issues and suggest cost-effective solutions.

• Valid driver's license in good standing.

• Competence in operating a vehicle safely.

• Ability to cooperate with the technical team and share necessary information.

• Understanding of customer requirements to make informed recommendations.

• Professional appearance is essential.

• Team-oriented, adaptable to job assignments, and able to work required hours.

• High School diploma, trade school, or college degree; experience may substitute for educational qualifications.

• A minimum of 2 years of service experience in the paper industry.

• Ability to follow directions with minimal supervision.

• Capacity to work independently as well as collaboratively within a team.

• Good sensory capabilities of smell, hearing, and vision as dictated by safety protocols.

• Ability to lift up to 60 pounds.

• Excellent driving record.

• Ability to cover the southeastern US territory.

🏝️ Benefits

• Uncapped commission structure.

• Provision of a company vehicle.