Inbound Sales Representative

This is a fully remote position, open to applicants in Texas.

📋 Description

• Promote and enhance pest management services and products to both prospective residential clients and current customers.

• Implement the sales process established by the company in a professional, profitable, and ethical manner.

• Achieve or surpass established sales targets and key performance indicators while ensuring customer-centric service.

• Handle incoming sales calls on a daily basis.

• Maintain a closing rate of 60% or higher and convert incoming inquiries into the Year Round Protection Plan.

• Follow the Inside Sales 6 Step Sales Approach.

• Follow up on quotes and sold orders within a 24-hour timeframe.

• Re-engage customers who made single purchases to transition them into the Year Round Protection Plan.

• Implement residential marketing campaigns aimed at both new and existing customers.

• Conduct outbound and SMS campaigns as necessary.

• Manage 12–15 calls per hour.

• Achieve or exceed an average monthly call quality score of over 75%.

⛳️ Requirements

• A minimum of a high school diploma or GED is required.

• At least 1 year of successful experience in a rapidly expanding professional sales organization.

• A minimum of 1 year of experience in a call center environment.

• Demonstrated track record of achieving sales results and meeting objectives.

• Excellent verbal and written communication abilities.

• Experience in effectively collaborating with both internal and external stakeholders.

• Proven success in a fast-paced and dynamic environment.

• Strong multi-tasking abilities are essential.

🏝️ Benefits

• Benefits commence on Day 1 for full-time employees.

• Opportunities for professional and personal growth.

• Various paths for career advancement.

• Access to training and development programs.

• Tuition reimbursement available for full-time staff.

• Comprehensive medical, dental, vision, disability, and life insurance.

• 401(k) retirement plan with company-matching contributions.

• Paid vacation days and sick leave.

• Company-paid holidays and floating holidays.

• A workplace focused on health, safety, and flexibility.

• Performance incentives may be available.