Inbound Sales Consultant

This is a fully remote position, open to applicants in Kentucky, +4 more states.

📋 Description

• Receive inbound sales inquiries from small business clients.

• Discover sales opportunities through consultative dialogue and promote additional business supplies.

• Deliver an authentic and engaging customer experience while actively listening to identify both expressed and unexpressed needs.

• Enhance sales potential by utilizing promotional products, print marketing, and various other services.

• Achieve monthly performance targets concerning revenue, customer satisfaction, and time management.

• Adhere to the recommended sales strategy to boost average spending and emphasize the value of products and services.

• Juggle multiple PC order systems while effectively communicating with customers.

• Handle a large volume of daily customer inquiries while upholding professionalism and precision.

• Accurately place high-quality orders for callers representing a prestigious printing supplier.

⛳️ Requirements

• High school diploma or GED is required.

• Excellent customer-facing communication skills developed in retail or call center settings.

• Ability to establish rapport with clients, team members, and management.

• Genuine engagement and rapport-building with callers.

• Strong and innovative problem-solving abilities.

• Capability to connect customers’ needs with meaningful solutions through conversation.

• Accountability for actions, progress, and outcomes.

• Proficiency in learning and using Salesforce and Microsoft Office 365 applications in a dynamic environment.

🏝️ Benefits

• Competitive benefits available starting on the first day.

• Healthcare coverage (Medical, Dental, Vision).

• Paid Time Off.

• Volunteer Time Off.

• Paid Holidays.

• Employer-Matched Retirement Plan.

• Employee Stock Purchase Plan.

• Short-Term and Long-Term Disability coverage.

• Assistance with Infertility Treatment, Adoption, and Surrogacy.

• Tuition Reimbursement.

• Commission or an annual performance incentive plan.