Inbound Sales Agent

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Handle incoming sales calls, emails, and chat inquiries

• Suggest appropriate products and provide clear pricing information

• Transform inquiries into orders and ensure accurate processing

• Identify opportunities for upselling and cross-selling

• Maintain up-to-date records in the CRM and follow up on outstanding quotes

• Manage inbound sales inquiries from the initial call to the final order

• Grasp customer requirements and convert inquiries into sales

• Become a part of the client's established team with a designated UK manager, regular video check-ins, and defined objectives

• Work Monday to Friday during UK hours, from 09:00 to 17:00 UK time (11:00 to 19:00 SAST)

⛳️ Requirements

• Minimum of 1 year of experience in inbound sales, telesales, or a sales-driven contact center

• Proven history of meeting conversion or sales goals

• Familiarity with CRM systems such as HubSpot, Salesforce, or Pipedrive

• Proficient and articulate English communication skills, both verbally and in writing

• Dependable home internet connection and a quiet workspace during UK hours

• Experience in UK consumer or B2B sales (preferred)

• Background in selling via live chat (preferred)

🏝️ Benefits

• Fully remote: work from anywhere in South Africa

• Fixed UK working hours with weekends off

• Long-term, full-time position with a UK employer

• Assistance from the Remote Recruitment team throughout the application and onboarding process

• Practical experience with UK clients and systems