Implementation Engineer II

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Act as a client-facing representative of the Software Solutions Delivery Team.

• Partner with networking and software experts to implement Axon technology for clients in various sectors, including public safety.

• Evaluate IT system architectures to define technical projects, suggest system enhancements, conduct information-security assessments, and complete architecture review boards.

• Oversee technical projects both remotely and on-site at client locations.

• Provide updates on project status to clients' technical and non-technical leadership teams.

• Collaborate with account management to ensure the satisfaction of customer requirements.

• Guarantee high-caliber deployments of Axon software.

• Spot integration possibilities between agency systems and Axon products.

• Propose deployment strategies for integrations that enhance agency outcomes.

• Work in conjunction with project, product, engineering, sales, and agency technical stakeholders.

• Gather requirements and implement third-party solutions within development environments.

• Assess integration feasibility and document the technical capabilities necessary to fulfill business requirements.

• Collaborate with the Director of Integrations and developers to construct, test, deploy, and document integrations.

• Write code utilizing APIs to streamline implementation tasks and work alongside DevOps on reusable code.

⛳️ Requirements

• Bachelor’s Degree strongly preferred or equivalent professional experience.

• Over 4 years of experience in analyzing and developing technical systems and software solutions.

• In-depth networking knowledge and experience managing technical projects, implementations, and integrations from start to finish, including LAN/WAN, security, IP video, and video management systems.

• Extensive understanding of Linux frameworks, particularly containerization platforms (Docker preferred).

• Profound knowledge of cloud technologies, software development packages, and data management tools.

• Advanced experience with IT business processes, including Architecture Review Boards and IT Security Reviews.

• Strong hands-on experience with API structures and systems integration (REST, SOAP).

• Advanced proficiency in SQL, Python, Java, and cloud platforms (AWS and/or Azure).

• Proven system-level comprehension of enterprise software systems.

• Project Management experience and/or certifications are advantageous, but not mandatory.

• Must successfully pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance.

• Capability to handle confidential and highly sensitive information.

• Ability to juggle multiple projects, priorities, and tasks in a fast-paced environment.

• Exceptional written and verbal communication skills.

• Willingness to support company-wide initiatives across various departments.

• Passion and commitment to Axon’s mission and values.

🏝️ Benefits

• Competitive salary and 401k with employer matching.

• Discretionary paid time off.

• Paid parental leave for all employees.

• Medical, Dental, and Vision insurance plans.

• Fitness programs available.

• Emotional and mental wellness support.

• Opportunities for learning and development.

• Snacks provided in offices.