Clinical Training & Implementation Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Travel to various health center locations to assist in both physical and clinical center setup.

• Receive, unpack, and arrange supplies and equipment.

• Create organized areas for clinical supplies and laboratory operations.

• Ensure proper storage, labeling, inventory, and expiration-date management.

• Complete the setup for laboratory and point-of-care testing while establishing quality-control processes.

• Deliver standardized orientation and hands-on training to newly hired clinical team members.

• Instruct employees on workflows, systems, equipment, patient flow, clinical procedures, supply management, laboratory processes, quality control, documentation, and role responsibilities.

• Assess learner comprehension and competency through observation, demonstration, simulation, and coaching.

• Conduct mock patient visits and workflow simulations prior to the center's opening.

• Identify readiness gaps and collaborate with leadership and Clinical Operations for resolution.

• Provide onsite support during the opening day and post-go-live stabilization.

• Mentor employees transitioning from training to live patient care and reinforce standardized workflows.

• Enhance center setup, supply organization, laboratory processes, patient flow, and operational requirements.

• Collaborate with Clinical Operations, center leadership, Facilities, IT, Procurement, Human Resources, and other implementation teams.

• Communicate any training and readiness concerns.

• Identify recurring implementation opportunities and offer feedback to enhance training, workflows, job aids, competencies, and opening processes.

• Develop and implement clinical onboarding plans for new hires.

• Support training initiatives aimed at quality improvement, patient experience, and EMR changes.

• Provide peer coaching, mentorship, and support to clinical team members.

• Assist in training strategies for enterprise and new-center initiatives.

• Work an irregular schedule based on travel requirements, which may include weekends and occasional holidays.

⛳️ Requirements

• This is a Florida-based remote/travel position.

• A background as a Medical Assistant, Licensed Practical Nurse, Registered Nurse, Paramedic, or other relevant healthcare/clinical experience is required.

• Candidates must be graduates of an approved Medical Assistant Program; graduates of a Licensed Practical Nursing program will also be considered.

• Current Basic Life Support/AED Certification from an AHA-accredited provider is necessary.

• Phlebotomy certification is required for Medical Assistants performing venipuncture or specimen collection, with active credentials from NHA, AMT, NCCT, or ASCP.

• New hires lacking phlebotomy certification must obtain the necessary credential within 90 days of employment.

• Child Clearance – Act 33.

• Criminal Clearance – Act 38.

• FBI Clearance – Act 73.

• A minimum of 3 years of experience in a clinical role within primary care, urgent care, or a similar outpatient setting is required.

• At least 1–3 years of experience in formal training delivery is necessary.

• Strong clinical knowledge with the ability to translate policies and workflows into hands-on training.

• Ability to instruct adult learners using various instructional methods.

• Excellent coaching, facilitation, interpersonal communication, written communication, and verbal communication skills.

• Capability to organize and operationalize a new clinical environment.

• Ability to assess training needs, identify skill gaps, and provide constructive feedback.

• Proficiency in Google Workspace (Docs, Sheets, Slides) and familiarity with Learning Management Systems (LMS).

• Ability to work autonomously and manage multiple priorities across different locations.

• Strong organizational and time management skills; detail-oriented with a commitment to accuracy, consistency, and compliance.

• Ability to identify operational gaps and independently create practical solutions.

• Frequent travel is required, potentially 75–100%, including overnight stays and multi-week onsite assignments.

• Ability to occasionally lift and/or move up to 20 pounds.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and training.

• Flexible work schedule with travel opportunities.

• Supportive and collaborative work environment.