IMO Support Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Accurately conduct IMO research within the timelines established by the manager.

• Complete the daily IMO Support Tracker to monitor research performance.

• Fulfill the minimum weekly IMO expectations set by the IMO Support Manager.

• Maintain consistent communication with the IMO Support Manager to provide feedback and updates.

• Adhere to the weekly provider IMO allocation as assigned by the manager.

• Provide training and support to new IMO Specialists as necessary.

• Assist with assigned administrative tasks.

• Support healthcare providers and claimants through administrative and clinical tasks related to VA Claim Exams (C&P Exams).

⛳️ Requirements

• High School Diploma or an equivalent qualification.

• Mandatory proficiency in phlebotomy.

• Familiarity with general office equipment (computer, fax, copier, scanner, phone).

• Proficiency in Microsoft Word, Outlook, Excel, and Internet applications.

• Strong understanding of HIPAA regulations and confidentiality standards.

• Ability to type at least 40 words per minute.

• Excellent written and verbal communication abilities.

• Strong attention to detail and a commitment to delivering high-quality work.

• Effective organizational skills, with the capacity to work independently and manage time efficiently.

• Ability to maintain focus in a busy environment and handle pressure and stress productively.

• Dependable, adheres to company policies, and adapts well to changes.

• Previous experience as a Medical Assistant or in a healthcare environment is preferred.

• Completion of an accredited Medical Assistant program or relevant certification is preferred.

🏝️ Benefits

• Competitive benefits package.

• Equal opportunity employment.