Immigration Legal Support Specialist

This is a fully remote position, open to applicants in Honduras, +6 more countries.

📋 Description

• Safeguard the confidentiality of client and firm information.

• Arrange consultations, appointments, and meetings for clients.

• Oversee calendars for attorneys and the legal team.

• Update and maintain data in the firm's CRM system.

• Ensure precise recordkeeping and the timely completion of assigned responsibilities.

• Assist with the coordination of office tasks and management of workflow.

• Dispatch confirmations and reminders for appointments.

• Engage in professional communication with clients via phone and email.

• Keep organized client files, records, and legal documentation.

• Provide administrative and legal support to attorneys and team members.

• Manage client notifications, notices, and follow-up communications.

• Track ongoing client matters and adhere to established follow-up procedures.

⛳️ Requirements

• At least 1 year of experience as a legal assistant, or in a legal support role, and/or a related Bachelor's degree in legal studies.

• Preferred experience in a client service setting.

• Strong capability to handle multiple priorities while ensuring accuracy and professionalism.

• Comfortable dealing with confidential information and sensitive client issues.

• Exceptional written and verbal communication skills.

• Ability to work independently while adhering to established processes and procedures.

• Strong skills in customer service and client relationship management.

• Proficient in maintaining organized records and documentation.

• Experience in scheduling appointments, meetings, and consultations.

• Comfortable using case management and CRM systems.

• Availability to work Monday–Friday, 8:30 AM–5:30 PM EST/EDT.

🏝️ Benefits

• Opportunity for remote work.

• Environment certified as a Great Place to Work.