HRIS Operations Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Oversee the intake, assignment, and prompt resolution of HRIS inquiries.

• Conduct initial evaluations and investigations of system and operational challenges.

• Reassign inquiries as necessary to ensure proper resolution.

• Evaluate, prioritize, and escalate requests based on organizational needs.

• Deliver direct support for standard reporting, transactional loads, field/value changes, regulatory/compliance processes, and data integrity audits.

• Provide indirect assistance for system releases, fixes, and patches across HCM Technology domains.

• Assist in testing technical HCM business solutions.

• Collaborate with IT, HR partners, ERP leads, leadership, and external stakeholders.

• Uphold the security, integrity, and confidentiality of patient, business, and human resource data.

• Be available on a 24/7 on-call basis to address application issues.

• Travel to organizational locations, both local and remote, as required.

• This position does not include supervisory or leadership responsibilities.

⛳️ Requirements

• Required: Bachelor's Degree in Information Technology.

• Required: 1–3 years of professional HR or related experience in a clinical/hospital business support setting.

• Capability to learn and assist in resolving business inquiries.

• Ability to analyze and manage business requests effectively.

• Skill in managing and prioritizing competing demands in a fast-paced environment.

• Strong organizational capabilities.

• Familiarity with HCM applications.

• Proven oral and written communication skills.

• Competence in meeting facilitation.

• Skills for internal and external collaboration.

• Proficiency in the advanced features of Microsoft Office Suite.

• Willingness to work varied hours and be available on a 24/7 on-call basis.

• Capacity to travel to any organizational area as necessary.

• Must have personal transportation.

• Ability to occasionally lift and/or move equipment weighing up to 25 pounds unaided and up to 40 pounds with assistance.

• Ability to occasionally crouch, kneel, bend, crawl, and utilize small hand tools.

• Capacity to sit for extended periods.

• Ability to comprehend complex verbal and written communications.

• Skill in interpreting equipment status indicators and technical documentation.

🏝️ Benefits

• Recognized as an employer of choice with opportunities for career advancement.

• Engage in mission-driven work that supports the community and patients.

• Experience a culture centered on family, teamwork, and the Power of One.

• Responsibilities include 24/7 on-call support.