HR Investigations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the intake, investigation, and resolution of HAD and AEN cases, performing comprehensive evaluations of intricate and sensitive information.

• Utilize independent judgment to analyze findings, develop recommendations that align with company policy, and implement approved actions.

• Manage the Employee Relations team inbox, employing critical thinking and policy interpretation to address or delegate inquiries effectively.

• Act as the primary point of contact for APS-related questions, offering guidance, independently resolving issues when suitable, and determining when escalation or cross-functional consultation is required.

• Supervise IP suspensions and reinstatements, ensuring that decisions are in accordance with company practices.

• Assess unique case situations and collaborate with the Employee Relations Manager when deviations from standard protocols are necessary.

• Serve as a strategic partner during administrative investigations, attending as a neutral HR representative and ensuring that documentation is thorough, accurate, and adheres to best investigatory practices.

• Protect sensitive and confidential information while managing complex employee relations issues with integrity and consistency.

• Be prepared to work flexible and/or extended hours as needed.

• Carry out additional tasks as assigned.

⛳️ Requirements

• Associate degree in Human Resources, Business Administration, Communications, or a related field, or equivalent experience.

• A minimum of 3 years of experience in an HR Coordinator/Assistant/Specialist capacity.

• HR Certification (SHRM-CP, PHR) is a plus.

• Proficiency in Workday, SharePoint, and the MS Office Suite (Excel, PowerPoint, Word, Outlook).

• Familiarity with HR practices, policies, and employment law.

• Exceptional problem-solving and conflict resolution abilities with a proactive mindset.

• Strong capability to collaborate in a team-focused environment, exhibiting flexibility and a solutions-oriented approach.

• Excellent written and verbal communication skills, able to engage professionally with employees across all levels.

• Highly organized with a keen attention to detail and the ability to effectively manage multiple tasks and priorities.

• Proven ability to handle sensitive and confidential information with care.

• Self-motivated, adaptable, and results-driven, with a commitment to continuous improvement.

• Must be able to successfully pass a background screening.

• Reliable internet service for hybrid or remote work, if applicable.

• Must be legally authorized to work in the United States; visa sponsorship and STEM OPT extensions are not available.

🏝️ Benefits

• A fulfilling career dedicated to helping others.

• A fun and engaging work environment centered around team unity.

• Job satisfaction derived from making a positive impact in the work you do and the lives you touch.

• Professional training opportunities to enhance your skills for career growth.

• Medical, Dental, and Vision Insurance.

• Vacation time accrued at 3.07 hours per pay period for use when earned.

• Profit-sharing opportunities for employees in good standing.

• Two Paid Floating Holidays.

• Nine Paid Federal Holidays.

• Paid Safe Sick Time accrued at 1 hour per 30 worked for use when earned.

• Instant Earnings Option available.

• 401(k) Retirement plan with discretionary company match.

• Company-Paid Life Insurance.

• Supplemental Life, Accident, Critical Illness, and Hospital benefits.

• Short and Long-Term Disability coverage.

• Paid Parental Leave.

• Flexible Spending Account.

• Employee Assistance Program.

• Pet Insurance available.