HPC/AI Hardware Deployment Specialist

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Install and implement high-performance computing systems of various scales at client sites throughout North America.

• Execute rack stacking, establish system connections, and manage cabling in accordance with point-to-point cabling diagrams and SCHD specifications.

• Power up systems, validate operations, and conduct hardware health assessments.

• Diagnose and rectify hardware-related issues.

• Participate in system acceptance testing and address any hardware discrepancies.

• Order, return, and oversee on-site parts management in line with parts-handling policies.

• Analyze, troubleshoot, and resolve challenges related to HPE Enterprise systems, servers, storage, and networking.

• Carry out operational management responsibilities, address escalations, and eliminate barriers for HPC/datacenter support delivery.

• Document all tasks, activities, and technical outlines meticulously.

• Adhere to HPE travel policies and procedures.

⛳️ Requirements

• US Citizenship is a must.

• This is a remote position that requires travel approximately 70% of the time.

• Federal clearance is advantageous but not mandatory.

• Capacity to learn the hardware technical specifications for installation, troubleshooting, and repair tasks.

• Familiarity with data center IT operations.

• Experience with fiber optic and/or copper cabling and point-to-point mappings.

• Background in servers, storage, and networking within a datacenter setting.

• Capability to perform data center support duties with minimal supervision.

• Strong mechanical skills and expertise in component-level repairs following ESD best practices.

• Ability to collaborate effectively with various cross-functional teams.

• Excellent organizational skills and capacity to manage multiple projects and administrative tasks concurrently.

• Proficient written and verbal communication abilities.

• Keen attention to detail with a strong focus on customer satisfaction.

• Capability to lift up to 50 lbs.

• Ability to stand on ladders and remain on your feet for extended periods.

• Proficient in operating both manual and powered hand tools.

• At least 2 years of technical experience is required.

• An Associate degree or equivalent in computer science or a related field, or two additional years of relevant professional experience in lieu of a degree.

🏝️ Benefits

• Comprehensive benefits designed to support physical, financial, and emotional well-being.

• Opportunities for personal and professional development.

• Flexible management of work and personal needs.

• An inclusive workplace with accessibility accommodations.