AI Pilots Delivery Manager – 11-12-month Fixed-term

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee the operational execution of AI learning tool pilots throughout LATAM and Europe, ensuring that timelines, milestones, and dependencies are adhered to.

• Coordinate with country teams to verify readiness, monitor launch progress, and confirm pilot completion.

• Proactively identify risks, delays, or obstacles and escalate them as necessary.

• Act as the main operational liaison for country delivery, instructional, and operations teams during AI tool pilots.

• Assist country teams in converting pilot plans into daily operations, taking into account local contexts and constraints.

• Offer practical operational support for the integration of tools into active programs.

• Aid in the onboarding and enablement of AI tools for instructors, delivery teams, and country leads.

• Distribute onboarding materials, guidance, and training resources.

• Address initial adoption challenges, process gaps, and inquiries related to tools.

• Ensure that necessary pilot data is collected accurately and punctually across participating countries.

• Monitor the completion of data input and adherence to evidence and reporting standards.

• Keep track of pilot status, readiness, adoption, issues, and completion.

• Provide consistent operational updates to central stakeholders.

• Collaborate with the Online Learning Lead (LATAM & Europe) to ensure pilot designs and evidence requirements are aligned with delivery.

• Highlight operational insights, delivery challenges, and country feedback to guide iteration and decision-making.

• Coordinate with technical and AI platform teams to facilitate issue resolution during live pilot delivery.

⛳️ Requirements

• At least 3 years of project or program management experience, with clear accountability for delivery timelines, follow-up, and execution.

• A minimum of 3 years’ experience managing training programs, including both online and in-person delivery, while closely collaborating with instructional or delivery teams.

• 1–2 years’ exposure to AI tools or AI-enabled processes, with a comprehension of how these are incorporated into operational workflows and live learning environments.

• Strong experience in coordinating with multiple stakeholders, including country teams and central functions, emphasizing delivery discipline and follow-through.

• Ability to work hours that overlap with CET by at least 4 hours.

• Multilingual skills, ideally in English, Hindi, and/or Tamil, to facilitate engagement with local teams in India.

• Experience in supporting tool rollouts or pilots, encompassing onboarding, enablement, and early-stage troubleshooting.

• Comfortable operating in pilot or experimental settings, where iteration and adaptation are anticipated.

• Proven ability to ensure timely and accurate data collection across programs or countries to support evaluation and decision-making.

• An English resume is required.

🏝️ Benefits

• Equal opportunity employer.

• Remote work arrangement.

• Fixed-term contract of 11–12 months (12-month contract).