Healthcare Virtual Assistant – Mental Health Practice

This is a fully remote position, open to applicants in Dominican Republic.

📋 Description

• Respond to patient inquiries via calls, texts, and callbacks

• Coordinate appointment scheduling for various therapists

• Confirm insurance eligibility and benefits

• Review and submit claims through SimplePractice

• Assist with daily front-office operations

• Work collaboratively with the team

⛳️ Requirements

• Minimum of 2 years of administrative experience in US healthcare

• Experience in mental health or behavioral health practices is highly preferred

• Proficiency in patient scheduling and insurance verification

• Experience with SimplePractice is MANDATORY

• Strong verbal and written communication skills in English

• Must be organized, dependable, coachable, and detail-oriented

• Comfortable using productivity monitoring software

• Candidates with backgrounds in mental health, behavioral health, psychology, counseling, or psychotherapy will be given priority

• Open to applicants from LATAM and the Philippines

🏝️ Benefits

• Opportunity for remote work