Healthcare Virtual Assistant – Mental Health Practice

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Respond to patient inquiries via calls, texts, and callbacks

• Arrange appointments for various therapists

• Confirm insurance eligibility and benefits

• Review and process claims using SimplePractice

• Assist with daily operations at the front office

• Collaborate effectively with the team

⛳️ Requirements

• Minimum of 2 years of administrative experience in the US healthcare sector

• Experience in mental health or behavioral health settings is highly preferred

• Proficient in patient scheduling and insurance verification processes

• Familiarity with SimplePractice is REQUIRED

• Strong verbal and written communication skills in English

• Well-organized, dependable, adaptable, and detail-oriented

• Comfortable using productivity tracking software

• Open to candidates from LATAM and the Philippines

• Prior experience in mental health, behavioral health, psychology, counseling, or psychotherapy practices is prioritized

🏝️ Benefits

• Flexible remote work setup

• Chance to be a part of a growing mental health team