Healthcare Solution Engineer

This is a fully remote position, open to applicants in Canada.

📋 Description

• Design and implement secure, scalable integrations between Solventum solutions and customer healthcare systems.

• Collaborate with customer IT teams, EMR vendors, and third-party providers to define, configure, validate, and troubleshoot interfaces.

• Perform technical discovery to gain insights into customer environments, infrastructure, workflows, and integration requirements.

• Convert business and technical needs into actionable implementation strategies.

• Configure Solventum solutions to meet customer-specific operational and clinical requirements.

• Oversee technical validation, testing, defect investigation, issue resolution, and deployment readiness tasks.

• Facilitate successful customer go-lives and operational transitions.

• Act as an escalation point for technical challenges during and after implementation.

• Diagnose issues, identify root causes, implement sustainable solutions, and promote continuous improvement.

• Document and disseminate implementation knowledge, best practices, and lessons learned with support, engineering, product management, and implementation teams.

⛳️ Requirements

• Bachelor's degree in Health Informatics, Computer Science, Information Technology, or Computer Engineering.

• 5 years of experience in implementing, integrating, supporting, or delivering healthcare technology solutions.

• 3 years of experience in implementing enterprise software solutions in healthcare settings.

• 3 years of experience collaborating directly with customer IT teams, technical stakeholders, and third-party vendors.

• Familiarity with healthcare interoperability standards, including HL7 v2.x, FHIR, APIs, and data exchange workflows.

• Proven experience troubleshooting complex technical issues across applications, integrations, and infrastructure components.

• Experience with EMR/EHR platforms such as Epic, Oracle Health (Cerner), Altera, Meditech, or equivalent systems.

• Knowledge of interface engines, integration platforms, SaaS deployments, cloud-hosted solutions, networking fundamentals, or identity management concepts.

• Experience in supporting technical discovery, requirements analysis, solution configuration, testing, validation, go-live readiness, and production support activities.

• Understanding of healthcare data privacy, security, and regulatory requirements.

• Must be legally authorized to work in the country of employment without sponsorship for employment visa status.

• Proficiency in the French language is an added advantage.

• A Master's degree and seven years of experience are considered additional qualifications.

🏝️ Benefits

• Comprehensive benefits package available to employees in Canada.

• Additional compensation components (e.g., incentive programs).

• Relocation assistance may be provided.

• Accommodations available upon request for candidates with disabilities.

• Up to 20% domestic travel.